Aging & Disability Resource Center Supervisor

Arlington County VA•Arlington, VA

2d•Hybrid

About The Position

The Aging and Disability Services Division (ADSD) of the Department of Human Services is hiring an Aging & Disability Resource Center Supervisor for the Aging and Disability Resource Center (ADRC). The ADRC is a part of Arlington's Agency on Aging (AAA) and serves as the No Wrong Door (NWD) point of entry for information, referrals, options counseling, and emergency assistance for older adults, people with disabilities and their caregivers. The ADRC Supervisor combines clinical expertise, program management, and administrative oversight to ensure the effective delivery of services and compliance with state and local regulatory requirements. The position reports to the Area Agency on Aging (AAA) Program Coordinator and provides direct oversight to the day-to-day operations of the ADRC, ensuring adherence to regulations for mandated services and standards of care.

Requirements

Master's Degree in Social Work, Counseling, Psychology, Gerontology or other directly related clinical discipline, all of which required a clinical practicum involving diagnostic, treatment, and case management services
Three years of post-Master's Degree experience providing professional clinical social work services, which included the application of diagnostic, treatment, and case management services
At least one year providing services directly related to position's assignment
Applicant must possess, or obtain by time of appointment, a valid driver’s license, and must provide or authorize Arlington County to obtain a copy of official driving record.
Background Check: A pre-employment criminal records check will be conducted. It will include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You will be required to sign a release authorizing the County to obtain your background information.

Nice To Haves

Licensure by the appropriate board of Virginia Department of Health Professions
Significant post-master’s degree experience providing professional clinical human services clinician work services assisting older adults, persons with disabilities, and caregivers with accessing long-term support and aging services
Knowledge and experience with an ADRC, Agency on Aging (AAA), adult services and/or adult protective services, case management, care coordination, and clinical service delivery to adults age 60+ and/or adults with disabilities
Experience with a No Wrong Door system of record and/or PeerPlace electronic database
Experience managing or administering human services programs, including oversight of program operations, performance measures, quality improvement activities, staff supervision, and contract or grant-funded services

Responsibilities

Providing leadership, oversight, and strategic direction for the ADRC, ensuring high-quality, person-centered service delivery, adequate intake coverage, and clinical support for complex cases
Ensuring compliance with federal, state, and local regulations, policies, and standards governing aging and disability services
Monitoring program performance and compliance through data analysis and reporting, and recommend program, policy, and service delivery improvements
Overseeing program budgets, resource allocation, and contract performance to maximize efficiency and effectiveness
Collaborating with leadership, program managers, and community partners to integrate services and strengthen support for older adults, individuals with disabilities, caregivers, and families
Leading outreach and community engagement efforts to increase awareness of ADRC services and represent the ADRC at public, interagency, and stakeholder meetings
Partnering with Quality Assurance staff to ensure accurate documentation and compliance with reporting requirements and program standards
Supporting the AAA Director and Commission on Aging by attending meetings and providing staff support to Commission committees