Agiloft Developer – Support & Configuration || Stamford, CT (100% Remote)

DMS Vision • Frisco, TX

2d • Remote

About The Position

The Agiloft Developer will provide hands-on platform support and development, including business-as-usual operations, configuration, customer issue resolution through ticketing, software license management, and routine server installations and refreshes. The role is intended to help ensure maximum platform availability. It is listed as 100% remote, based in Stamford, CT, for a duration of 6+ months.

Requirements

• Hands-on Agiloft development and support experience.
• Expertise in platform configuration and customization.
• Customer support and ticketing experience, including taking calls and creating, tracking, and resolving tickets.
• Experience managing software licenses, including generation and installation.
• Experience performing server installations and refreshes according to documentation.
• Troubleshooting and analytical skills for platform issues.
• Strong verbal and written communication skills and a customer-centric approach.

Nice To Haves

• CloudBees experience, including CI/CD and Jenkins integration.
• Ability to work in a fast-paced environment and multitask.
• High attention to detail and organizational skills.
• Ability to collaborate with a team in support operations.

Responsibilities

• Provide hands-on Agiloft platform support and development.
• Handle business-as-usual platform operations.
• Configure and customize the Agiloft platform.
• Support customers by taking calls and creating, tracking, and resolving tickets.
• Generate and install software licenses.
• Perform server installations and refreshes in accordance with documentation.
• Troubleshoot platform issues.

What This Job Offers

• Education Level: No Education Listed