Agile Program Delivery Manager

TMX Group•Montreal, QC

1d•Hybrid

About The Position

In this role, you will ensure the success of a portfolio of interdependent teams (a program) in delivering, primarily by identifying and removing systemic impediments that hinder the teams' ability to deliver across the program. You will support multiple cross-functional DevOps/DevSecOps teams (Technical Ecosystems) and will serve as a leader and coach within the program's delivery framework.

Requirements

8+ years of Agile Program/Project Management experience within engineering organizations, utilizing frameworks such as Scrum, Kanban, or Scrumban.
Proven leadership and line management experience overseeing Delivery Managers or Scrum Masters, with strong interpersonal and consensus-building skills in fast-paced environments.
Professional Agile Certification: Certified Scrum Master (CSM), SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent.
Expertise with the Atlassian product suite: Advanced skills in Jira, Jira Plans, Confluence, Tempo, and Jira Service Management(JSM).
Comprehensive knowledge of the Software Development Lifecycle (SDLC): Strong grasp of how enterprise-scale software is architected, built, tested, and deployed across technical disciplines (Engineering, QA, DevOps, Security).
Exceptional communication skills: Demonstrated ability to translate complex technical blockers into clear executive-level updates and foster collaboration across diverse stakeholder groups.
AI Skills: Demonstrate ability to utilize AI products. Proven experience with AI products (e.g. Google Gemini, Anthropic Claude and Microsoft Copilot) to automate and leverage skills.

Nice To Haves

Experience with DevX and QaX methodology and best practices.
Prior experience managing cloud cost variance (FinOps principles) and project financial tracking.
Hands-on background participating in enterprise-wide cloud migrations or platform modernization initiatives.

Responsibilities

Proactively manage and track technical dependencies through the full project lifecycle, facilitating communication between technical engineering squads and infrastructure service providers to prevent project bottlenecks.
Manage roadmaps, including environment provisioning, cloud migration, or platform tooling upgrades.
Identify and resolve program-level impediments early, remove them, and escalate when needed.
Provide executive visibility into program commitments, targets, and progress using clear visual reporting, translating technical challenges into actionable insights for leadership.
Champion Lean and Agile best practices, optimizing delivery frameworks and fostering a culture of continuous learning and process improvement across all teams.
Analyze key program and delivery metrics to expose systemic bottlenecks and propose process enhancements that drive program throughput.
Mentor and develop Delivery Managers and team members, promoting accountability, supporting team growth, and fostering an inclusive, high-performing environment.
Support financial management practices by monitoring cloud cost variance and driving operational efficiency across technical ecosystems.
Partner with cross-functional technical leads to align DevOps roadmaps with broader enterprise architecture goals, maintaining clear documentation and transparent reporting.