Agentic Automation Engineer

Relevate Health • Hamilton Township, OH

4h • Hybrid

About The Position

Relevate operates a complex omnichannel engine with hundreds of campaigns, dozens of platforms, and a delivery infrastructure spanning ESPs, DSPs, EHR networks, and internal operations teams. Currently, much of this engine relies on manual human effort for intake processes, SOP execution, on-demand reporting, and outdated workflows. The Agentic Automation Engineer will address this by identifying areas where human effort can be replaced by well-designed automated systems. This role involves building automated replacements using agents, workflows, and integrations to enhance Relevate’s operations in terms of speed, reliability, and scalability. The scope covers the entire operational stack, from RFP reception to campaign reporting generation and alert triggering for integration failures. The ideal candidate is focused on reducing friction, identifying manual tasks, understanding their purpose, and replacing them with efficient, self-sufficient automated solutions. This role is suited for someone who finds satisfaction in seeing workflows run end-to-end without human intervention and discomfort when issues arise silently.

Requirements

• Hands-on experience building workflow automations, integrations, or process bots (n8n, Zapier, Make, or custom API work)
• Familiarity with LLM-powered automation- using Claude or similar models as orchestration layers in multi-step workflows
• API fluency (REST, webhooks, OAuth) — able to read docs and connect systems independently
• Systems thinking — you design beyond individual tasks, accounting for edge cases, failure modes, and scalability
• Strong written communication — your documentation enables others to understand, maintain, and extend your work

Nice To Haves

• Experience with omnichannel marketing platforms (ESP, DSP, CRM, or similar) is a strong plus
• Healthcare or regulated-industry experience is a plus — with an understanding of the added complexity around PHI and compliance

Responsibilities

• Identify, prioritize, and automate high-friction operational workflows across Relevate's omnichannel platforms — starting with intake, reporting, and SOP execution
• Build agent-driven workflows using tools like n8n, Claude-powered automations, and API integrations across our platform stack (SFMC, DSP, Workfront, Slack, Redshift, and others)
• Automate RFP response assembly, campaign reporting, work intake routing, and other structured repeatable processes
• Integrate with delivery channels — ESP (Salesforce Marketing Cloud), DSP (Audienceology/IQM), EHR networks — to produce automated reports, alerts, and data feeds
• Build internal-facing automations that surface operational intelligence through Slack, dashboards, or scheduled digests
• Create lightweight test frameworks to validate that automated workflows produce correct, consistent output — especially for compliance-adjacent processes
• Document all automation logic clearly enough that it can be maintained, extended, or handed off without the original builder present
• Work closely with Marketing Ops, Data Engineering, and Technology Production to understand where automation can absorb operational drag

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed