Agentic AI Product Manager, HBS AI Institute

Harvard University • Boston, MA

54d • Hybrid

About The Position

The HBS AI Institute at Harvard is accepting applications for an Agentic AI Product Manager. The HBS AI Institute (re)invents how organizations compete and thrive in the digital world and educates a new generation of leaders. This institute provides a new architecture for rigorous research, immersive learning, and cutting-edge practice. The Institute is built to dynamically adapt and scale, and responsibilities will evolve over time. Visit our website for more information: https://d3.harvard.edu/.

Requirements

• Minimum of seven years’ experience post-secondary education or relevant work experience
• Supervisory experience
• Bachelor’s degree required.
• Minimum of 5 years of experience in product ownership for technology-enabled platforms or services.
• Plus minimum of 2 years of experience working with AI/ML systems, intelligent automation, or advanced analytics.
• Excellent communication skills with the ability to translate between technical and non-technical audiences.

Nice To Haves

• Advanced degree in a relevant field is preferred.
• Experience with agentic AI architectures or autonomous systems.
• Familiarity with agentic AI concepts such as autonomous agents, multi-agent systems, tool use, and orchestration.
• Hands-on experience with agentic frameworks such as LangChain, AutoGen, CrewAI, or similar.
• Familiarity with automation platforms such as n8n, Make.com, or Zapier.
• Understanding of Model Context Protocol (MCP) or agent-to-agent (A2A) architectures.
• Background in prompt engineering and LLM application development.
• Experience managing external vendors.
• Agile/Scrum certification or equivalent experience.

Responsibilities

• Own the vision, roadmap, and lifecycle management of agentic AI systems supporting executive education content and operations.
• Maintain and prioritize the product backlog for agentic AI initiatives.
• Translate business requirements into technical specifications for development teams.
• Communicate progress, risks, and opportunities to leadership through regular reporting.
• Oversee the architecture, deployment, and optimization of agentic AI frameworks.
• Evaluate, select, and implement agentic frameworks and tools aligned with D³’s strategic objectives.
• Establish and adhere to existing governance protocols for AI agent behavior, including guardrails, monitoring, and quality assurance.
• Partner with faculty and program directors to translate educational goals into AI-enabled capabilities.
• Facilitate alignment between technical teams and program staff on AI integration.
• Support adoption of agentic AI capabilities across teams.
• Identify high-impact automation opportunities across the executive education program lifecycle.
• Design and prioritize automation initiatives based on ROI, feasibility, and alignment with educational goals.
• Collaborate with stakeholders to map existing workflows and reimagine them with agentic capabilities.
• Measure and report on automation outcomes, including efficiency gains and error reduction.
• Provide functional oversight of external data science and AI vendors.
• Coordinate vendor deliverables with internal roadmap priorities.
• Ensure compliance with governance, data privacy, and ethical AI standards.
• Define and track success metrics and KPIs for agentic AI products.
• Implement feedback loops to continuously refine agent performance.
• Stay current on emerging agentic AI technologies, frameworks, and best practices.
• Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
• This role is responsible for other duties as assigned.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior