Agentic AI Engineer

Verizon•Irving, TX
•$101,000 - $194,000•Hybrid

About The Position

Verizon is seeking an Agentic AI Engineer to architect and implement autonomous, multi-agent workflows that go beyond static text generation. The role focuses on building reliable agentic systems that interface with enterprise databases, execute real-world APIs, manage long-term state, and operate within performance and governance guardrails. The engineer will design stateful, multi-step agent workflows; integrate LLMs with external systems; implement memory and retrieval architectures; establish evaluation, observability, and safety controls; and deploy scalable multi-agent microservices. The role also calls for secure, scalable AI frameworks that integrate with enterprise tools and simplify customer interactions. This is a hybrid role with a defined work location, including work from home and a minimum of three days per week in the office. The scheduled workweek is 40 hours. The annual salary range for the listed location(s), based on a full-time schedule, is $101,000 to $194,000. Compensation varies by location, skills, and experience, and the position has incentive-based earning potential.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
  • Experience building multi-agent systems with complex delegation models, including human-in-the-loop escalation paths.
  • Hands-on experience developing enterprise-grade agentic workflows, multi-agent topologies, and task orchestration pipelines using platforms such as LangGraph, Google ADK/CES, Sierra, Decagon, or similar.
  • Experience with large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG) architectures, and generative AI guardrails.

Nice To Haves

  • Bachelor’s degree in Computer Science, Computer Engineering, Artificial Intelligence, or a related technical field.
  • Experience programming in modern languages such as Python, Java, or NodeJS to build custom fulfillment webhooks, microservices, and backend APIs.
  • Experience implementing Vertex AI Search or Enterprise Search, grounding models, custom data store connectors, and tuning search relevance and rankings.
  • Experience integrating Google AI solutions with non-Google enterprise architectures via REST/SOAP APIs, pub/sub messaging, and webhook integrations.
  • Knowledge of contact center integrations, including telephony adapters, CRM platforms such as Salesforce or Genesys, and live agent hand-off protocols.

Responsibilities

  • Design stateful, multi-step agentic workflows using reasoning frameworks such as ReAct, Plan-and-Solve, and Reflection.
  • Build reliable execution layers that connect LLMs to external systems through REST APIs, database connectors, and protocol standards such as Model Context Protocol (MCP).
  • Implement short-term and long-term memory architectures, persistent state, context-window optimization, and hybrid RAG retrieval layers.
  • Establish offline evaluation test sets and real-time observability pipelines using methods such as LLM-as-a-judge, trace analysis, and latency and cost monitoring.
  • Prevent hallucinations, infinite loops, and unwanted model drift through evaluation and guardrails.
  • Containerize and deploy multi-agent microservices using scalable asynchronous patterns, distributed queues, and fallback mechanisms.
  • Build secure, scalable AI frameworks using established software engineering practices and integrate them with downstream enterprise tools.
  • Develop smart, customer-centric solutions that simplify user interactions and deliver immediate answers.

Benefits

  • Medical, dental, and vision benefits
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • Matched 401(k) savings plan
  • Up to 8 company-paid holidays per year
  • Up to 6 personal days per year
  • Paid parental leave
  • Adoption assistance
  • Tuition assistance
  • Other incentives
  • Premium pay opportunities, such as overtime, shift differential, holiday pay, and allowances, depending on the role
  • Up to 15 days of vacation per year for newly hired employees, increasing with additional service
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