Agentforce Partner Enablement, Sr. Manager

Salesforce•San Francisco, CA

5d•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a Partner Enablement Sr Manager who will play a vital role in leading the development of implementation readiness technical product enablement to grow the Salesforce Partner ecosystem supporting Agentforce. This is a critical role to help partners develop a deep understanding of the product implementation procedures and best practices to deliver projects that focus on customer success. The ideal candidate should possess specialized expertise in Salesforce Agentforce or demonstrate a robust background in AI technologies. As a Partner Enablement Sr Manager, you will lead the way in growing the partner ecosystem’s technical capacity and capabilities to support the tremendous growth of Agentforce. They are accountable for developing and leading the execution of high-impact Product Enablement programs, such as the Agenforce FDE Ready workshop series. As part of the Partner Enablement team at Salesforce, you will be part of a distributed team working cross functionally as the Agentforce Partner Enablement lead supporting the global Agentforce Implementers (SIs) ecosystem.

Requirements

Willingness to travel - 30%
Salesforce product knowledge or implementation experience
Ability to work cross functionally
Demonstrated analytical, organizational, and project management skills, using relevant information to make timely decisions that affect cross-functional teams and have a substantial impact on investments and program effectiveness.
Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make things happen
Salesforce Agentforce Specialist Certification, Salesforce Data 360 Consultant Certification, Agentblazer Legend Status

Nice To Haves

Agentforce product knowledge or experience
5+ years’ experience in a customer or channel Technical role focused on regional SI’s or GSIs
Enablement experience in technical product training
Deep technical product knowledge to function as leader/advisor and deliver training to strategic global and regional partners
Consistent track record in leading, building, and implementing enablement strategy and delivering technical hands-on enablement
Executive presence and thought leader with strong enterprise software market experience and PaaS, SaaS, and or Cloud technology companies

Responsibilities

Prioritize, lead, develop, deliver, and maintain repeatable technical enablement content, hands-on exercises, presentations, and programs targeted at SIs globally
These programs drive implementation readiness, and customer success that should support Agentforce growth with a C360 lens
Equip partners to grow the depth of expertise by understanding specific use cases; build and deliver hands-on workshops to develop & deepen Implementation Readiness
Align with Product leaders to help launch and build product readiness for New Product Introductions (NPI) and critical product updates (CPU)
Work cross-functionally with stakeholders and business partners including but not limited to Product Management, OU leads, Marketing, CSG, A&C teams, internal and external SMEs
Build and structure programs that equip partners for delivery readiness, which focuses on best practices and guidance toward delivering successful projects with customers
Maintain and regularly update dashboards and tracking tools that communicate to Executive Leadership the effectiveness of programs
Engage with the SI community via Agentforce Partner Community User Group, Slack Channel with product support
Collaborate with product teams and other business partners to host Partner Advisory Board (PAB) sessions to showcase product roadmaps, drive collaboration between partners and Salesforce, and gather feedback from partners that benefit product positioning and implementation
Localize our capacity and capability offerings to meet the local regulations, culture, and business environment as needed.