Agent Title Operations

Hilton Grand Vacations • Orlando, FL

5d

About The Position

As the Title Operation Agent, you will prepare various paperwork like Deeds, Affidavits, and others, for owners/members seeking to update their ownership. Your role involves generating, reviewing, auditing and recording legal title documents to ensure accuracy and quality. Must have the ability to multitask, be very organized and have strong attention to detail skills while being effective, efficient, flexible and dependable in completing their daily tasks and responsibilities.

Requirements

• High School Diploma
• 1+ years of experience in the banking, real estate, or title/deeding
• Excellent organizational skills with the ability to multi-task
• Proficient in MS Word, Excel, Power Point, Outlook and Adobe Pro

Nice To Haves

• 3+ years of experience in the finance industry, real estate dealings, or handling title and deed documentation
• Experience within timeshare/vacation ownership

Responsibilities

• Monitor daily report to identify and work on cases assigned.
• Ensure clear title on each Case assigned by reviewing OR performing title searches.
• Identifying and resolving title defects found from title searches results.
• Create transfers, resales and relinquishment documents for non-deeded and deeded inventory.
• Review of documents such as Power of Attorney, Certificate of Trust, Probate, Corporation, Wills, Death Certificates, among others to identify current ownership and generate the documents accordingly.
• Audit non-deeded documents to verify accuracy.
• Review and audit deeds to ensure they meet all underwriting, county and state requirements before recording.
• Submit deeds to record electronically through E-record platform.
• If applicable, prepare recording packages and mail them to business partners for recording.
• Coordinate resends, redrafts and payment collection, as necessary.
• Manage all county rejections in a timely manner.
• Assist with creation and mail out of confirmation letters for all completed and/or canceled contracts.
• Provides quality customer service to internal and external customers as needed.
• Manage several Customer facing email inboxes.
• Ensure owners/members received answers or guidance to all their questions.
• Provide high production totals while maintaining a low error percent.
• Works escalated requests received from internal sources within 24hrs of receipt.
• Performs other related duties as assigned.

Benefits

• Medical, Dental, and Vision insurance from Day One
• 401k plan with company match
• Life insurance
• Company stock purchase program
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• Discount travel programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED