Agent tarification Aérien - Pricing and Quoting Administrator (Remplacement de Maternité)

CMA CGM•Montreal, QC

15d•Onsite

About The Position

This role is a 12-month maternity leave replacement contract. The Pricing and Quoting Administrator will prepare airfreight quotations within prescribed timelines and to the satisfaction of both clients and the Company. This role will also act as a liaison between customers, agents, and sales representatives.

Requirements

AEC / DEP or equivalent education, with mandatory experience in air freight.
Basic knowledge of the Microsoft Office environment (Word, Excel, Outlook).
Proficiency in both French and English, spoken and written, with the ability to communicate clearly, as this role supports clients and communicates with suppliers outside Quebec.
Excellent interpersonal skills, strong team spirit, organizational and time management skills.
Detail-oriented, sense of urgency, and customer service–oriented.

Responsibilities

Review transportation options and negotiate rates with airlines and carriers.
Understand customer needs and provide innovative solutions.
Offer shipment insurance options.
Prepare quotations in the operational system according to customer requests and within prescribed timelines.
Follow up on quotations.
Act as a key resource for the CEVA Group network, suppliers, and customer service (internal and external).
Work closely with the sales team and other departments of CEVA Logistics Canada.
Issue non-conformities and customer complaints in accordance with ISO procedures.
Perform other tasks as assigned by the immediate supervisor.