Agent/Investigator, Asset Protection (Long Island, NY)
About The Position
This role is based out of Deer Park and providing support to our stores in the Long Island, NY area. The Agent/Investigator, Asset Protection is responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s). This role will partner with local store management to meet strategic Asset Protection objectives and effectively leverage business and sales performance as a means for shortage reduction. The associate will participate in store associate training regarding approved Asset Protection initiatives and workshops. A routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits will be conducted. This role will provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols. The associate will proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty. Investigations and interviews for inventory, cash loss, and violations of policy will be conducted. Surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies will be performed. Initiation and support of investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement will be a key responsibility. Special projects as assigned by the Regional Manager of Asset Protection will also be completed.
Requirements
- 2 or more years of experience in the Asset Protection field or relevant experience in retail setting
- Strong communication and interpersonal skills
- Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
- Ability to work nights, evenings and weekends appropriate to retail business needs
- Must pass a comprehensive background investigation
- Must have a reliable means of transportation
- Must fulfill all physical requirements including standing and walking
Nice To Haves
- 4-year degree preferred
- Preferred to be Wicklander - Zulawski trained in interviewing
Responsibilities
- Execution of Asset Protection initiatives in assigned locations (4-8 stores)
- Implementation of shortage reduction programs in high shrink location(s)
- Partner with local store management to meet strategic Asset Protection objectives
- Effectively leverage business and sales performance as a means for shortage reduction
- Participate in store associate training regarding approved Asset Protection initiatives and workshops
- Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
- Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
- Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
- Conduct investigations and interviews for inventory, cash loss, and violations of policy
- Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies
- Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
- Complete special projects as assigned by Regional Manager of Asset Protection
Benefits
- Incentive bonus program
- Annual companywide review process
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid time off
- One paid volunteer day per year
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement
- Access to multiple Associate Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
