Agent(e) - immatriculation (minimum 30h)

CAA-QuebecQuebec, QC
CA$23Onsite

About The Position

CAA-Québec is looking for a registration agent for its Quebec City (Charest) center to complete its team. This is a regular position with a minimum of 30 hours per week, Monday to Friday, and you must be available to work Thursday evenings until 8 p.m. to serve customers well. Work with heart in Stéphanie's team: Welcome customers and respond to their requests. Process transactions related to the registration of road vehicles as well as the renewal of driver's licenses and health insurance cards. Participate in the sale and promotion of CAA-Québec products and services. Count the cash and prepare deposits. You give meaning to our mission. Supporting Quebecers from A to Z is our common mission. Assisting our members has been in our DNA since 1904. Their needs are at the heart of all our decisions. What matters most to us is helping them get back to their activities quickly. We support them in their daily lives, at all times. CAA-Québec starts with 3 letters and continues with more than 1000, because each employee has their initials, their trajectory, their strengths. Come join your initials with ours.

Requirements

  • High school diploma
  • Courteous customer service skills
  • Rigor, versatility, and autonomy
  • Speed of execution and good stress management
  • Ease of communication with tact and diplomacy
  • Ease of working with various computer tools
  • Bilingualism in English
  • Candidates must meet the requirements of a background check for criminal records, links with the criminal element, and solvency.

Nice To Haves

  • Experience in a registration center

Responsibilities

  • Welcome customers and respond to their requests
  • Process transactions related to the registration of road vehicles as well as the renewal of driver's licenses and health insurance cards
  • Participate in the sale and promotion of CAA-Québec products and services
  • Count the cash and prepare deposits

Benefits

  • Salary starting at $23.22/hour
  • Comprehensive group insurance
  • Retirement plan (between 2% and 6% matching your contributions)
  • 3 weeks of vacation and possibility of purchasing leave
  • Employee and family assistance program
  • Free CAA-Québec membership card
  • Various discounts in our centers, for travel, insurance, and with our partners
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