About The Position

The Crew Scheduling Agent is a dynamic and meticulous key player within our Flight Operations team. In this role, you’ll take charge of orchestrating accommodation and transportation logistics for our crew members, ensuring their schedules are seamlessly managed and fully compliant with company policies and regulations.

Requirements

  • High school, diploma or equivalent.
  • Stellar communication skills
  • Exceptional problem-solving abilities
  • Versatile team player and independent worker
  • Proficient in various software programs like Excel, Word, etc.
  • Ability to work under pressure
  • Bilingual (French and English)
  • Flexible availability, including evenings and weekends

Nice To Haves

  • Experience in aviation is an asset.
  • Experience or knowledge in flight operations is an asset
  • Familiarity with current regulations on duty time, rest periods, etc.
  • Experience with collective agreements is an asset

Responsibilities

  • Participate in the Company’s Safety Management System.
  • Oversee and arrange all deadheading, hotel bookings, and ground transportation.
  • Coordinate and adjust flight simulator sessions.
  • Communicate with crew members regarding schedule changes, accommodations, and transportation details.
  • Collaborate with various departments to ensure seamless operations and address any scheduling conflicts.
  • Maintain accurate records of crew schedules, accommodations, and transportation arrangements.
  • Assist in the development and implementation of scheduling policies and procedures.
  • Perform any other related tasks according to the department's operational needs and objectives.

Benefits

  • Registered Retirement Savings Plan (RRSP).
  • Group insurance plan (life, medical, dental, short-term and long-term disability).
  • 3-weeks (6%) of vacation.
  • Telemedicine program for employee and family members.
  • Employee Assistance Program (EAP) for employee and family members.
  • Flight privilege and discounted travel program with several airlines around the world.
  • Retirement allowance program.
  • Various innovative programs including exclusive corporate discounts, profit sharing and performance-based compensation.
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