Agent Banking Senior Servicing Specialist

M&T Bank • Buffalo, NY

12d • Onsite

About The Position

Provides support to Agent Banking Participation and Syndication through transaction processing inclusive of advances, payments, interest rate rollovers and other necessary transactions to the commercial loans servicing system for our Participation and Syndication portfolio. Completes daily reconciliation of incoming and outgoing cash, monitors exception reports, and updates accounting system as necessary. This position provides a primary role in the servicing of M&T Bank's Commercial Loan Syndication and Participation Loan portfolio, the most sophisticated lending instruments the Bank offers, including all Commercial Loan Products. The borrowers are highly sophisticated financial experts, creating a high level of variability requiring consistent attention. Most processes are manual, requiring highly qualified servicers with experience in Commercial Loan Syndication to properly manage the accounts.

Requirements

• Associate's Degree and a minimum of 2 years' relevant work experience, OR in lieu of a degree, a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' relevant work experience.

Nice To Haves

• Bachelor’s Degree
• Prior commercial loan experience
• Prior work experience in Participation and Syndication products and servicing
• Prior experience in loan accounting and document review
• Prior experience working with AFS Level 3 or AFS Vision

Responsibilities

• Complete loan transaction to post payments, advances, payoffs, rate changes, and other maintenance related to all products in the participation bought and participation sold portfolios.
• Process manual periodic settlements of interest and unused fee transactions.
• Balance accrual, billing and general ledger accounts and systems.
• Send Notification to participation banks ensuring accuracy against loan activity.
• Reconcile and clear all outstanding items in related open item general ledger accounts; clear all known system exceptions.
• Reconcile loan payments and ensure our payments agree with lead bank activity; escalate out of balance situations as necessary to the Lead Agent Banking Servicing Specialist and/or Portfolio Liaison.
• Stay up to date on all current processes and procedures; adapt to changing working environment.
• Work with Lead Servicing Specialist to update procedures as necessary.
• Perform necessary transactions on acquired and/or converted portfolios to ensure smooth transition from donor portfolios into M&T's portfolio.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Benefits

• The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree