Agency Management Analyst: Buckingham Correctional Center #00509

DHRM•Buckingham, VA

1d•Onsite

About The Position

The Agency Management Analyst provides administrative support to the Operations Manager and/or Warden’s office at Buckingham Correctional Center. The position supports compliance management, policy and procedure development, inmate grievance procedures, and American Correctional Association (ACA) and Prison Rape Elimination Act (PREA) standards. It serves as an administrative liaison to the Operations Manager and as a liaison to the Attorney General’s office. The position also serves as the PREA Compliance Manager for Nottoway Correctional and Nottoway Work Center and responds to Level I disciplinary appeals for the Warden’s Office. The role may provide supervisory guidance and immediate assistance to the Mail Room, Grievance Coordinator, and Hearings Officer, and serves as the supervisory point of contact for Operations Department employees when the Operations Manager is absent. The stated schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday, unless facility needs or an emergency dictate otherwise.

Requirements

High school diploma or equivalent.
Considerable knowledge of facility operations, ACA and PREA standards, and Department policy.
Exceptional customer service, interpersonal, and written communication skills.
Ability to evaluate organizational and programmatic compliance with administrative and operational policies and legal mandates.
Ability to supervise, plan, and direct the work of others.
Ability to exercise judgment, conduct research, and formulate articulate oral and written responses to inquiries.

Nice To Haves

Advanced knowledge in criminal justice, administration, a field related to the position’s duties, or a combination of related training and experience.
Experience in administrative, security, treatment, and operations.

Responsibilities

Assist the Operations Manager with ACA and PREA standards.
Provide administrative support to the Operations Manager’s and/or Warden’s office in compliance management, policy and procedure development, and inmate grievance procedures.
Serve as a liaison to the Attorney General’s office.
Research and respond to inquiries from inmates, the general public, Commonwealth of Virginia employees, and Department of Corrections employees.
Assist with development and implementation of local operating procedures.
Assist with coordination of security and certification audits and accreditation.
Handle public and community relations functions, including coordinating attorney, media, and diplomatic visits and addressing complaints.
Serve as the administrative liaison to the Operations Manager.
Provide supervisory guidance and immediate assistance to the Mail Room, Grievance Coordinator, and Hearings Officer as needed.
Serve as the supervisory point of contact for Operations Department employees in the Operations Manager’s absence.
Serve as PREA Compliance Manager for Nottoway Correctional and Nottoway Work Center.
Respond to Level I disciplinary appeals for the Warden’s Office.