SCIB – Agency Desk Associate

Santander•Miami, FL

2d•$100,000 - $122,500

About The Position

The Agency Desk Associate supports and administers a portfolio of syndicated and bilateral loan facilities for which the Bank acts as Administrative Agent and/or Collateral Agent. The role is an operational point of contact for borrowers, lenders, Front Office, Legal, Credit Risk and internal Operations teams throughout the loan lifecycle. The position ensures transactions are processed accurately, within contractual deadlines, and in accordance with applicable credit agreements, internal policies and established controls. Success requires understanding syndicated lending, attention to detail, sound judgment and the ability to manage multiple transactions in a deadline-driven environment.

Requirements

Bachelor’s degree in Finance, Accounting, Business, Economics or a related discipline, or equivalent professional experience.
4+ years of experience in syndicated loans, commercial lending, loan agency, credit administration, transaction management or loan operations.
Practical understanding of syndicated and bilateral loan structures and the responsibilities of an Administrative Agent.
Experience reviewing and interpreting credit agreements and related legal documentation.
Experience processing or overseeing loan lifecycle events, cash movements, interest, principal and fees.
Strong analytical, reconciliation and problem-solving capabilities.
Excellent written and verbal communication skills.
Ability to manage competing priorities and meet contractual deadlines in a high-volume environment.
Strong attention to detail and commitment to operational accuracy and control.
Proficiency in Microsoft Office, particularly Excel.
Established work history or equivalent demonstrated through a combination of work experience, training, military service or education.
Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

Demonstrated experience with Loan IQ or a comparable commercial loan servicing platform.
Experience supporting transactions across leveraged finance, corporate banking, middle-market lending or structured finance transactions.
Familiarity with Loan Syndications and Trading Association market practices.
Knowledge of operational-risk, audit, regulatory and compliance requirements within commercial lending.
Experience participating in system implementations, automation efforts or process-improvement initiatives.

Responsibilities

Administer assigned syndicated and bilateral loan transactions, including new deal closings, drawdowns, rollovers, repricings, repayments, amendments, consents, waivers, extensions, refinancings and maturities.
Review credit agreements, amendments, fee letters, assignments, notices, collateral documents and other transaction documentation.
Translate contractual terms into operational requirements, transaction checklists, system records and servicing activities.
Coordinate funding requirements and cash movements among borrowers, lenders and internal payment teams.
Prepare, review and distribute borrower and lender notices relating to interest, principal, fees, funding, rate settings and other contractual events.
Calculate or validate interest, fees, lender allocations, accruals and other transaction economics.
Ensure accurate booking of deal, facility, lender, pricing, fee and collateral information on loan servicing platforms.
Monitor contractual deadlines, consent requirements, reporting obligations, interest periods, payment dates and outstanding transaction items.
Act as a primary operational contact for borrowers, lenders, external counsel and internal stakeholders, responding to inquiries accurately and professionally.
Escalate documentation gaps, funding risks, operational breaks, control exceptions and overdue deliverables.
Maintain complete transaction evidence, approvals, correspondence, reconciliations and supporting documentation for audit and control purposes.
Support management reporting, key performance indicators, service-level monitoring and risk assessments.
Contribute to process improvements, automation initiatives, procedure updates and control enhancements.
Provide guidance and knowledge-sharing support to less experienced team members.