Ag Lending Analyst

FCC / FAC • Regina, SK

4d • Hybrid

About The Position

In our fast‑paced Customer Service Centre, you’ll help customers and partners across Canada with smart lending solutions and personalized advice – all while supporting the growth of Canadian agriculture. Every conversation is a chance to collaborate with a great team and make a real impact. You’ll guide customers through lending solutions that impact their operations and futures, and build foundations in credit, risk and customer experience – skills that open doors to future opportunities at FCC. If you love helping people, stay cool under pressure and bring a solutions‑first mindset to every interaction, this role could be a great fit.

Requirements

• A diploma or degree in agriculture, business, finance, economics or commerce
• At least one year of relevant experience, ideally in a financial institution or lending environment (or an equivalent combination of education and experience)
• Strong financial acumen and the ability to analyze credit risk
• Exceptional customer service skills, especially in phone‑based interactions
• Ability to multitask, prioritize and stay focused in a fast‑moving environment
• Proficiency with computer systems, financial tools and learning new technologies

Nice To Haves

• Experience in agricultural lending or farm financial analysis
• Familiarity with lending legislation, loan security or mortgage processes
• Knowledge of FCC products, Alliance programs or credit adjudication
• Previous work in a call centre or high‑volume customer environment
• Strong comfort navigating difficult conversations (collections, declines)

Responsibilities

• Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities
• Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions
• Support Alliance partners by adjudicating credit applications and troubleshooting lending‑related concerns
• Execute outbound activities, including arrears collection and proactive follow‑ups
• Document all interactions accurately in FCC systems
• Contribute to team projects and continuous improvement initiatives across the Customer Service Centre

Benefits

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs
• Flexible and comprehensive group benefit and savings plans
• Well-being support through benefits and wellness programs
• Learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees