Ag/Commercial Loan Processing Manager - Jamestown

First Community Credit Union•Jamestown, ND

2d•Onsite

About The Position

The Ag/Commercial Loan Processing Manager ensures operational excellence and regulatory compliance across the Ag and Commercial Loan Processing function by leading people, processes, and performance. This role oversees daily loan processing activities, develops and coaches a high‑performing team, and ensures loan documentation, servicing, and reporting are accurate, timely, and compliant with all internal policies and regulatory requirements. Through strong collaboration with lending teams and proactive process improvement, the manager supports efficient loan delivery and exceptional internal service. At FCCU, this role is mission‑driven-focused on developing staff, strengthening operational integrity, and supporting business and agricultural members through consistent, compliant, and high‑quality loan processing.

Requirements

Bachelor's degree in business administration, Finance, or a related field, or equivalent work experience (four years of relevant experience may substitute for education).
Minimum of three years of experience with loan origination or banking systems, with a strong focus on loan processing functions.
Comprehensive knowledge of federal and state laws and regulations related to business and agricultural lending.
Demonstrated supervisory or leadership experience, including the ability to motivate teams, lead change, and manage performance.
Strong analytical, communication, and organizational skills, with the ability to manage multiple priorities, meet deadlines, and prepare clear reports and documentation.
High level of professionalism, confidentiality, adaptability to change, and proficiency in Microsoft Office and general computer applications

Responsibilities

Provide leadership, supervision, and technical guidance to Ag/Commercial Loan Processors, including staffing, training, coaching, performance management, and disciplinary actions.
Review loan processing work for accuracy and compliance, ensuring loan documents meet internal policies and state and federal regulatory requirements.
Oversee loan servicing activities, including follow‑up tracking of loan and collateral covenants, pending items, and exception resolution.
Maintain clear and timely communication with lending staff, loan officers, and internal stakeholders regarding loan status, outstanding issues, and department concerns.
Prepare and maintain departmental reports, including reports required for monthly Board meetings, and contribute to policy development and regulatory compliance efforts.
Continuously evaluate and improve departmental processes and efficiency while ensuring adherence to internal controls, security protocols, and ethical standards.