Aftersales Coordinator

QUIRK AUTOMOTIVE GROUP • Boston, MA

2d • Onsite

About The Position

Quirk Auto Dealerships is happy to announce that we currently have an exciting opportunity to begin a career at the best dealership group in New England! We are currently looking to fill the position of an Aftersales Coordinator to support our sales department. This is an excellent opportunity for someone who enjoys a fast-paced automotive environment, is organization, and is comfortable communicating with both customers and financial institutions. If this is you, then we want to speak with you regarding a career in automotive sales.

Requirements

• Successful completion of a background check, including but not limited to, a criminal record check, physical and drug screen and motor vehicle records check (if applicable to position).
• Basic computer skills and ability to learn dealership management systems and lender systems.
• Must have a flexible work schedule and have the ability to work days, nights and weekends

Nice To Haves

• Automotive dealership, banking, finance, administrative, or customer-service experience is preferred but not required
• Ability to follow up consistently and resolve missing paperwork/ funding issues.
• Ability to manage multiple deals and priorities in a fast-paced environment.
• Excellent interpersonal skills and customer service skills

Responsibilities

• Assist customers with questions regarding paperwork, warranties, and other after-sale items
• Help resolve outstanding issues professionally and maintain a positive customer experience after the vehicle has been delivered
• Maintain consistent communication between customers, management, lenders, and internal departments until each transaction is complete.
• Follow up with customers after delivery when additional signatures, documents, or information are required.

Benefits

• Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance.
• Paid sick time after 90 days and vacation after 1 year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed