Aftersales Admin

inchcape

2d•Onsite

About The Position

Atkins Kroll is looking for an organized and customer-focused Aftersales Admin Clerk to support our Service and Parts operations in Saipan. This role plays an important part in ensuring smooth aftersales administration, accurate documentation, and excellent customer support across multiple operational areas.

Requirements

High School Diploma or equivalent required
Minimum of 12 months of work experience required
Valid Driver’s License required
Strong customer service and communication skills
Excellent organizational and multitasking abilities
Attention to detail and accuracy in handling documentation and financial transactions
Proficiency in Microsoft Office and ability to learn dealership management systems
Reliable, professional, and team-oriented

Responsibilities

Greet customers professionally and assist with service inquiries, appointments, and status updates
Process service payments, prepare repair order documentation, and maintain accurate records in dealership systems
Support Service Advisors, Estimators, and Warranty Administration with documentation and reporting needs
Create purchase orders, coordinate vendor billing, and assist with loaner or rental vehicle tracking
Reconcile daily transactions, deposits, and support department billing and closing procedures
Maintain organized filing systems and assist with internal and external audit preparation
Provide administrative support for reporting, customer follow-ups, meetings, and operational initiatives