Aftermarket Sales Manager

Crown Equipment Corporation•Plymouth Charter Township, MI

29d•Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking an Aftermarket Sales Manager to lead their Aftermarket Sales Department. This role is responsible for maximizing the sale of material handling services, parts, industrial battery services, and operator training within the branch territory. The manager will develop sales strategies, conduct sales meetings, and ensure effective communication and coordination with other managers. A key focus will be on increasing customer satisfaction and retention through direct engagement with Branch and National Accounts customers. Additionally, the role involves recruiting, training, developing, and counseling direct reports, as well as reviewing accounts receivables and vendor invoicing.

Requirements

5-7 years related experience
High school diploma required.
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Legally authorized to work in the United States.

Nice To Haves

Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
Three to five years product, service, or parts sales experience.
Material handling industry experience preferred.
Good communication, interpersonal, organizational and computer skills.
Completion of background check, drug screen, and physical required.

Responsibilities

Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
Develop sales strategies and conduct sales meetings.
Coordinate activities among other managers ensuring proper communication.
Review and approve sales-related functions as required.
Work to increase customer satisfaction and retention.
Maintain direct contact with current and prospective Branch and National Accounts customers.
Recruit, select, train, develop, and counsel direct reports.
Review accounts receivables and vendor invoicing.
Recommend payment terms and write-offs.