Aftermarket Sales Manager

Körber GroupWork remote, OR
Hybrid

About The Position

Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim for being the first to do the right thing at the right time. Join the home for entrepreneurs! Your role in our team You will operate independently and strategically “hunting” for new aftermarket business opportunities within the region You will initiate and develop long-term relationships with regional customers, providing long-term spare part inventory programs, tooling commitments, retrofit sales, preventative maintenance agreements, and specialized services (e.g. embedded production support, OEM improvement analysis, etc.) You will pursue and manage service contracts and schedules, including annual renewals You will organize and lead ongoing support meetings with customer base to ensure satisfaction and identify growth opportunities You will maintain action log from support meetings and coordinate issue resolution internally You will collaborate with Sales leadership and cross-functional teams to develop and implement aftermarket business initiatives You will provide analytical data to management, including sales forecasting, business planning, account analysis You will travel throughout the assigned region as required to maintain customer relationships and drive growth You will advocate for the customer while aligning with company goals and profitability targets You will partner with senior management to develop the long-term organizational structure required to support regional business growth You will ensure compliance with the company’s employee manual and policies You will achieve company goals for aftermarket sales revenue within the assigned region You will interface cross-functionally to ensure seamless transfer of information and customer support

Requirements

  • Bachelor’s degree in Business or Engineering
  • Minimum of 3 years of experience in sales, preferably in an industrial or technical environment
  • Minimum of 5 years of experience in relevant industry
  • Able to work independently
  • Able to travel 50% of the year
  • Well-developed presentation skills
  • Clear verbal and written communication skills
  • Excellent customer relations skills and are a very good customer listener
  • Able to negotiate contracts
  • Able to make effective and persuasive arguments
  • Able to display organizational skills
  • Ability to multitask
  • Computer literacy with Microsoft Word, Excel and Outlook
  • Computer literacy with Salesforce
  • Applicants must be legally authorized to work for ANY employer in the U.S., this position is not eligible for Visa Sponsorship.

Responsibilities

  • Operate independently and strategically “hunting” for new aftermarket business opportunities within the region
  • Initiate and develop long-term relationships with regional customers, providing long-term spare part inventory programs, tooling commitments, retrofit sales, preventative maintenance agreements, and specialized services (e.g. embedded production support, OEM improvement analysis, etc.)
  • Pursue and manage service contracts and schedules, including annual renewals
  • Organize and lead ongoing support meetings with customer base to ensure satisfaction and identify growth opportunities
  • Maintain action log from support meetings and coordinate issue resolution internally
  • Collaborate with Sales leadership and cross-functional teams to develop and implement aftermarket business initiatives
  • Provide analytical data to management, including sales forecasting, business planning, account analysis
  • Travel throughout the assigned region as required to maintain customer relationships and drive growth
  • Advocate for the customer while aligning with company goals and profitability targets
  • Partner with senior management to develop the long-term organizational structure required to support regional business growth
  • Ensure compliance with the company’s employee manual and policies
  • Achieve company goals for aftermarket sales revenue within the assigned region
  • Interface cross-functionally to ensure seamless transfer of information and customer support

Benefits

  • Competitive salary
  • Competitive Medical, Dental and Vision insurance
  • Fun casual, and flexible work environment
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