Aftermarket Product Specialist
About The Position
Responsible for accurately preparing, maintaining, transmitting, and posting aftermarket product in a timely manner. This role involves reviewing and correcting schedules, processing cancellations, posting ACH payments, verifying cancellation forms, distributing refunds, and managing cancellation schedules for each store. The specialist will also provide notes on issues for dealership management and the accounting manager, build relationships with dealership personnel, accounting managers, and HAG, and maintain CSI at or above Company standards. The position requires maintaining an organized, clean, and safe work area, participating in required training, accurately recording hours worked, and adhering to all company policies, procedures, and safety regulations.
Requirements
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
- Previous Accounting experience in a high volume environment desired
- Strong organizational skills required
- Intermediate knowledge of Microsoft Office Products
- Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Regular and predictable attendance required
- Ability to add, subtract, multiply and divide
- Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Nice To Haves
- GED
- High School Diploma
- Associate Degree
- Bachelor Degree
- Master Degree
- Doctorate Degree
- Accounting
- Automotive
- Business
- Human Resources
- Information Technology
- up to 3 years
- Valid Driver’s License
- Automobile Salesperson License
Responsibilities
- Review and correct schedules
- Process cancellations
- Post ACH payments received
- Verify cancellation forms are accurate and completely filled out to include customer/dealer signature and refund to section
- Distribute refunds accordingly (ex. cut checks, down payment JE)
- Send cancellation request for processing
- Verify monthly cancellation payments received
- Post monthly cancellation payments, upon receipt from accounting manager via bank reconciliation
- Manage/clear cancellation schedules for each store
- Provide notes for any issues that need attention from the dealership management and give to the accounting manager for weekly review in debriefs
- Build relationships and communication with dealership personnel, accounting managers and HAG
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
- Other duties as assigned
Benefits
- Company's Core Values
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
