Aftermarket Phone Sales Rep

Generator Supercenter of Tyler•Tyler, TX

5d•Onsite

About The Position

Generator Supercenter is looking for a result-driven Full-Time Sales Representative to actively work inside the After-Market Sales Call Center. This role involves selling aftermarket products post-sale of a Generac generator, answering incoming calls from customers interested in purchasing aftermarket services and items, and calling customers to quote parts required for generator repairs. The representative will efficiently complete daily sales leads, communicate with customers to understand their needs, answer questions, resolve concerns, and provide additional information. Explaining and demonstrating product functions and features is also a key part of the role. The position requires excellent customer service and computer literacy skills, with the ability to handle a high volume of calls. A basic understanding of Microsoft Excel, Word, and Google Sheets is necessary. While prior sales experience is recommended, it is not required. The ideal candidate must be well-spoken and comfortable talking to individuals.

Requirements

Highly motivated and target driven.
Excellent selling, communication, and negotiation skills
Prioritizing, time management, and organizational skills
Relationship management skills and openness to feedback
Excellent customer service skills
Computer literacy skills
Basic understanding of Microsoft Excel, Word and Google Sheets.
Must be well spoken and comfortable talking to individuals.

Nice To Haves

Background in some sales is recommended but not required.

Responsibilities

Selling aftermarket products post sale of a Generac generator.
Answering incoming calls from customers interested in purchasing the aftermarket services and items we provide.
Calling customers to quote parts required for the repair of their purchased generators.
Efficiently completing their list of sales leads on a daily basis.
Communicating with customers to understand their needs and requirements and identify sales opportunities with proper phone etiquette.
Answering customers’ questions, resolving their concerns, and providing additional information as needed.
Explaining and demonstrating the functions and features of the products or services.
Tend to high volume of calls.