Aftermarket Operations Manager - Fluid Systems Division

Parker Hannifin • Irvine, CA

4d

About The Position

The Aftermarket Operations Manager provides leadership for Parker Hannifin’s Aftermarket operations, ensuring safe, reliable, and profitable execution for approximately $450M in annual revenue/product delivered to customers. This role is accountable for end-to-end aftermarket operational performance across planning, scheduling, production, shipping, quality, cost, inventory, and customer delivery. The position has P&L accountability for Aftermarket and is empowered to make business decisions on behalf of FSD, including strategic positioning decisions related to aftermarket opportunities.

Requirements

• Bachelor’s degree in a technical or business discipline is required.
• Minimum of five years of related experience in Manufacturing, Aftermarket, Operations, or a related function.
• Demonstrated ability to lead manufacturing or operations teams in a complex, customer-driven environment.
• Demonstrated understanding of operational performance metrics, including cost, quality, delivery, inventory, and productivity.
• Demonstrated capability to develop people, manage performance, and build effective teams.
• Strong business acumen and ability to evaluate operational decisions in the context of customer, financial, and strategic impact.
• Experience managing aftermarket, aerospace, repair, overhaul, or high-mix operational environments.
• Experience with P&L ownership or significant financial accountability.

Nice To Haves

• Advanced degree in business, engineering, operations management, or a related field.

Responsibilities

• Owns aftermarket strategy and P&L decision-making, including evaluation of opportunities brought forward by SSO and determination of whether FSD should play, reposition, or exit based on customer need, profitability, capacity, risk, and strategic fit.
• Leads execution for approximately $450M in annual revenue/product delivered to customers, ensuring disciplined performance across planning, scheduling, production, shipping, quality, and operational controls to meet business and customer commitments.
• Drives margin expansion through cost-out, PI&R, OpEx, COPQ reduction, productivity improvement, process discipline, and cross-functional actions that improve profitability, cost performance, and quality outcomes.
• Serves as the primary operational escalation leader for SSO customer management matters and is accountable for service performance, including on-time to customer request, turnaround time, recovery planning, risk assessment, and customer-facing execution support.
• Establishes inventory intensity and materials alignment practices that balance customer demand, service level, working capital, material availability, logistics execution, and operational flow.
• Leads Lean, continuous improvement, and strategy deployment activities that improve safety, quality, delivery, cost, labor productivity, operational maturity, and long-term aftermarket performance.
• Provides people leadership and cross-functional operating rhythms for direct reports, hourly teams, planning, scheduling, engineering, quality, inspection, logistics, finance, and SSO, ensuring clear priorities, accountability, coaching, development, and succession planning.
• Ensures compliance with Parker policies, business processes, quality systems, regulatory requirements, and applicable operational controls.
• Supports strategic business planning, financial reviews, operating reviews, and customer-related business reviews as required.

Benefits

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and Company-Paid Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager