Aftermarket Operations Lead

Whippany Actuation Systems•Whippany, NJ

11h•$90,000 - $110,000

About The Position

Whippany Actuation Systems, a fast-paced and innovative aerospace manufacturer specializing in electromechanical actuators for both commercial and military applications, is seeking a driven and customer-focused Aftermarket Ops Lead to support and grow our aftermarket business. The Aftermarket Operations Lead is responsible for coordinating and planning Repair & Overall (R&O) activities by aligning material readiness, inventory, and workflow with customer demand and production schedules. Working cross-functionally, this role drives improvements in On-Time Delivery, Turnaround Time, and overall aftermarket operational performance.

Requirements

Bachelor’s degree in Business, Supply Chain Management, or related field from an accredited university.
1 year experience in manufacturing environment (must have at least internship experience).
Strong analytical, organizational, and problem-solving skills.
Authorization to work in the US.

Nice To Haves

Aerospace and defense experience.
Proficiency with Microsoft Office Suite and ability to learn ERP and MRP systems.
Understanding of production planning, inventory management, supply chain principles, or operational workflows.
Ability to work in a cross-functional team environment and drive projects to completion.
Bias for action. Ability to recognize problems and opportunities. Ability to drive problem resolution and follow through to completion.
Results-oriented. Drives to achieve both short- and long-term goals.
Strong organizational skills - the ability to take notes and maintain data efficiently in a way it is easily accessible at any moment.
Customer focused. Driven to meet the needs of both internal and external customers.
Innovative/Creative - drives to develop proprietary, product-differentiating technologies.
Strong communication, presentation, and technical writing skills.
Ability to handle and manage multiple projects simultaneously.

Responsibilities

Plan, coordinate, track, and prioritize all Repair & Overhaul (R&O) work orders to ensure material availability and schedule adherence from release through completion.
Partner with Sales and Business Unit teams to forecast aftermarket demand and align inventory, components, parts, and kits with projected repair activity.
Develop, implement, and maintain standardized overhaul kits for high-volume civil actuator product lines in accordance with Component Maintenance Manuals (CMMs).
Manage overhaul kit inventory and establish Kanban replenishment strategies to maintain optimal stock levels and support anticipated demand.
Ensure overhaul kits, including required FAA documentation (8130), are picked, verified, and staged for R&O in advance of repair requirements, enabling a proactive push-based workflow.
Create and manage quarterly rework orders for repairable components and maintain exchange pool inventory to improve repair capacity, productivity, and margin performance.
Monitor and expedite material shortages, spare parts orders, and purchasing activities to minimize production delays and maximize throughput.
Coordinate R&O Shipments and source inspections to support customer delivery commitments and regulatory compliance.
Track, analyze, and report On-Time Delivery (OTD), Turnaround Time (TAT), inventory readiness, and workflow status providing regular updates to internal stakeholders.
Collaborate with cross-functional teams to identify constraints, improve material flow, and implement process improvements that enhance repair station efficiency and customer responsiveness.
Abide safety, quality, housekeeping and company policies and procedures to ensure compliance to regulatory and internal system requirements.
Actively participates in EHS activities such as area inspections, safety assessments, team meetings, accident investigations and procedure development.
Brings unsafe conditions to management’s attention or corrects as able.
Performs other duties as may be assigned.