Aftermarket Expediter - Senior Logistics Specialist

Gulfstream Aerospace Corporation•Savannah, GA

22h•Onsite

About The Position

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people—and when our people thrive, so does our mission. This role involves taking ownership of Aircraft on Ground (AOG) orders from initiation through delivery, ensuring rapid resolution. You will resolve complex and highly visible logistics situations impacting critical operations, identify and execute optimal shipping solutions to meet urgent AOG timelines, and locate and secure out-of-stock parts through internal sources and external suppliers. The position requires collaboration with warehouse, planning, purchasing, and technical operations to drive urgency and meet service commitments. You will also support Technical Operations by assuming order management responsibilities during exceptional situations, monitor corridor sales orders for accurate and timely processing, and evaluate third-party parts for quality and compliance, including required documentation. Additionally, you will develop process improvements to enhance AOG response efficiency and reduce backorders, and facilitate communication and coordination across departments to support logistics execution.

Requirements

High School Diploma or GED required
3 to 4 years of experience in shipping, material handling, logistics, or transportation
Experience in materials handling and logistics operations
Strong attention to detail and commitment to safety and compliance standards
Ability to safely lift at least 25 pounds on a regular basis (up to 50 pounds as needed)
Strong communication and interpersonal skills with the ability to work across all levels
Working knowledge of Microsoft Office (Word, Excel)
Must be able to read, write, speak, and understand English
Must be willing to work any scheduled shift
Ability to operate personal computers, experience with Microsoft Windows/Windows NT and Microsoft Offices Products, Word and Excel.
Must be capable of lifting up to 50 lbs.

Nice To Haves

Bachelor’s degree or equivalent experience preferred
Experience working in logistics corridors
Forklift certification and equipment operation experience
Receiving and Repair Station (RRS) or similar certification
Familiarity with procurement processes, parts sourcing, and aviation logistics networks
Knowledge of Gulfstreams Procurement Procedures and manufacturing principles for both purchased and in house manufactured parts, preferred.
Knowledge of technical operations and parts sales roles.
Understand network of alternative suppliers.

Responsibilities

Take ownership of Aircraft on Ground (AOG) orders from initiation through delivery, ensuring rapid resolution
Resolve complex and highly visible logistics situations impacting critical operations
Identify and execute optimal shipping solutions to meet urgent AOG timelines
Locate and secure out-of-stock parts through internal sources and external suppliers
Collaborate with warehouse, planning, purchasing, and technical operations to drive urgency and meet service commitments
Support Technical Operations by assuming order management responsibilities during exceptional situations
Monitor corridor sales orders to ensure accurate and timely processing
Evaluate third-party parts for quality and compliance, including required documentation
Develop process improvements to enhance AOG response efficiency and reduce backorders
Facilitate communication and coordination across departments to support logistics execution
Monitor and take ownership of AOG orders through sales, picking, shipping and delivery.
Identify optimum shipping options to meet and resolve AOG orders in the most expeditious manner.
Use knowledge of shipping industry and options to satisfy AOG requirements.
Directly involved in impacting OTC sales revenues.
Strong familiarity with parts sources at all GAC locations, 3rd party parts providers, Inventory Locator Service (ILS) and alternatives channels.
Instill a sense of urgency among functional counterparts in warehouse, planning and purchasing.
Ensure conformance to and communicate AOG response policy.
Create summary reports on outcome of all AOG.
Support Parts Sales and Technical Operations in locating parts for out-of-stock AOGs.
Take ownership of order once order is taken by Parts Sales and Technical Operations.
Provide daily guidance in directing all Spare Parts Sales Reps, if applicable.
Take order over from Technical Operations when exceptional situations arise, for example: AOG order inventory out of stock.
Identify process changes to make handling of AOGs more expeditious.
Develop working relationships with Planning and Purchasing.
Individual will have full requisition and purchasing authority in order to meet AOG requirements only.
Identify corrective actions and possible work around when typical GAC and GDAS cannot provide parts in support of schedule requirements; initiate corrective actions and monitor progress to ensure successful prevention of recurring problems.
Coordinate all parts issues to ensure proper documentation is provided by either vendors and/or GAC ODARS.
Monitor all Corridor Sales Orders to assure proper processing within all GAC departments.
Quality assessment when buying from 3rd parties must determine and ensure existence of inspection documentation including 8130s and conformance to GAC quality requirements.
Work with Purchasing to add approved third party suppliers in order to satisfy AOGs in the future.
Work with Planners to review backorder history and reduce backorder history in the future.
Travel domestically and/or internationally as required.
Participate in rotating of AOG duties.
Facilitate daily shortage meeting with both planning and purchasing management.
Perform other duties as assigned.