Aftercare Consultant

Gateway Services Inc

2h • Onsite

About The Position

We’re looking for a high-energy, relationship-driven Aftercare Consultant to join our sales team. In this role, you’ll take ownership of an established portfolio of customers, strengthening relationships, uncovering opportunities, and driving revenue growth. You won’t just maintain accounts, you’ll elevate them.

Requirements

• 3+ years of experience in account management or sales
• Experience in the veterinary industry is a big plus
• A track record of building strong customer relationships and growing accounts
• Confidence working toward sales targets and KPIs
• Comfort using CRM tools and Microsoft Office
• A valid driver’s license and a reliable vehicle

Nice To Haves

• You’re a people person who builds trust naturally
• You’re self-motivated and love hitting goals
• You take ownership and follow through, every time
• You’re organized, adaptable, and thrive in a fast-paced environment
• You’re a strong communicator who knows how to listen and respond
• You bring a positive attitude and professional presence wherever you go

Responsibilities

• Own and grow your portfolio of customers
• Identify upsell opportunities and turn them into real revenue
• Deliver standout service that keeps customers coming back
• Build strong, trusted relationships through regular visits and check-ins
• Partner with the Business Development Manager to smoothly onboard new clients
• Conduct strategic account reviews and stay ahead of customer needs
• Spot risks early and take action to retain accounts
• Use CRM tools to track activity and stay organized
• Create and execute territory plans to hit (and exceed) your targets
• Stay sharp on industry trends and competitor activity
• Keep reporting on track with weekly and quarterly updates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees