AFL Technical Trainer

Atlanta Fork Lifts Inc•Atlanta, GA

18h

About The Position

SUMMARY The Corporate Technical Trainer directs the training staff and technical training at all facilities. Other duties include assisting technicians with live technical trouble shooting to diagnose and repair material handling equipment. Role also includes supporting technicians in the shops and field to create efficiency and track SST’s for the entire company under Atlanta Forklifts. Other roles will include telemetry, Lithium Battery software, Linde, Karcher, Heli, Princeton, Manitou, Hyundai, and Big Joe. JOB DESCRIPTION Responsible for preparing, conducting, and evaluating technical training programs. Write and source materials and hardware to be used in classroom and hands-on training. Conduct classes regarding safety, installation, programming, maintenance, and repair of machinery and equipment. Receive technical assistance request calls from AFL employees. Provide technical assistance by phone or at technician location in the field. There will be traveling involved with this position.

Requirements

2 + years’ experience in delivering technical training/teaching/instruction
Strong knowledge of electronic, mechanical and Hydraulic systems.
Experience developing, delivering, and managing training (classroom, webinar, e-learning)
Strong experience in creating a range of training/teaching aids
Travel required for training and technical assistance.
Attend training classes, seminars, tradeshows, and dealer meetings necessary to maintain current knowledge pertaining to technical training, industry or product knowledge.
Keep required training certificates up to date.
Must have strong computer skills
Toyota Certified Trainer to be acquired (within 18 months).
Technical degree preferred.
Must have and maintain a clean driving record and current valid driver’s license

Responsibilities

Assist with recruiting efforts, onboarding activities and culture orientation.
Prepare and conduct technical training programs.
Prepare and conduct customer service training programs.
Assess training needs and certification requirements.
Deploy training to targeted personnel.
Prepare training material and classroom agenda.
Conduct presentations and webinars.
Create or source instructor materials (course outlines, background material, instructional materials, and training aids).
Assist in computer-based and multimedia curriculum.
Continuously enhance technical instructional delivery and presentation skills for all Technical trainers.
Ensure the quality and consistency of course content.
Administer the training to comply with AFL Safe Work Guidelines, safety requirements, and quality control process.
Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies.
Manage technical training summary to keep technician staff current on their required training classes and e-learning.
Distribute Technical Service bulletin and other related technical information via email and review at monthly service meetings.
Update service information to be installed on technician laptops.
Maintain a clean and orderly service training area at each facility.