Technical Trainer

Persistent Systems • New York, NY

18h • Onsite

About The Position

We are looking for a Technical Trainer who will be responsible for conducting, developing, and evaluating customer-focused hands-on technical training programs to join our team in New York City. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.

Requirements

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
• Experience teaching in a classroom environment
• Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people
• Understanding of networking and IP scheming
• Must be willing and able to travel up to 25% of the time
• Must have the ability to obtain a United States security clearance

Nice To Haves

• Understanding of radio frequencies (RF) and wireless communications
• Knowledge of mobile ad hoc networking (MANET)
• Experience with Wave Relay® products
• Experience conducting training for both commercial and government customers
• Active United States security clearance

Responsibilities

• Directing and delivering effective hands-on classroom Wave Relay® training
• Developing comprehensive training programs for customer-focused Wave Relay® training courses
• Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
• Creating instructor materials for Field Application Engineers who deliver training programs
• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
• Mentoring instructors to enhance customer-focused training programs
• Ensuring all training programs and courses meet business needs and quality standards
• Conducting needs assessments, anticipate future training needs, and plan accordingly
• Manage course enrollments

Benefits

• medical, dental, vision, life, and disability insurance
• paid time off (sick time and vacation time)
• flexible spending accounts
• 401(k) plan with company match
• fitness membership reimbursement
• tuition assistance
• mental health benefits
• pet discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree