Affordable Housing Property Manager

Residential Opportunities Inc•Kalamazoo, MI

7h•$65,505 - $79,500•Onsite

About The Position

At ROI, we believe everyone deserves a safe, comfortable place to call home. We partner with individuals with disabilities, their families, and community organizations to provide affordable housing that promotes independence, dignity, choice, and community inclusion. We are seeking a dedicated Affordable Housing Property Manager to oversee the operations, financial health, and regulatory compliance of our residential communities while empowering our residents to thrive.

Requirements

High school diploma or GED equivalent.
3–5 years in residential property management, including at least 2 years specifically in affordable housing (e.g., LIHTC, HOME, HUD Multifamily, Section 8, USDA Rural Development).
Strong conflict resolution skills.
Working knowledge of Fair Housing laws.
Experience with property management software (Yardi, ResMan, etc.).
A passion for working effectively with individuals with disabilities and diverse populations.
Proven experience performing income/asset verifications and tenant recertifications.

Nice To Haves

Bachelor’s or Associate degree in Business, Human Services, Public Administration, or a related field.
Certified Occupancy Specialist (COS) or property management certification from a recognized housing organization.

Responsibilities

Oversee day-to-day operations and conduct regular inspections to maintain safe, high-quality living environments.
Coordinate with maintenance staff to track work orders, manage unit turnovers, and address emergency needs.
Market vacant units following Fair Housing standards and process applications to maintain optimal occupancy.
Handle eligibility determinations, lease signings, move-ins/outs, and timely tenant recertifications.
Ensure full compliance with MSHDA HOME and MI HOME program requirements, maintaining meticulous tenant files and preparing for regulatory monitoring visits.
Assist the CFO and Senior Director of Facilities Management in preparing annual operating budgets.
Collect rent, monitor delinquent accounts, approve invoices, and recommend annual rent adjustments.
Build respectful, positive relationships with residents, addressing concerns promptly and enforcing lease terms fairly.
Collaborate with supportive service providers and community agencies to enhance resident success.
Maintain strict confidentiality regarding tenant data and records.