Affordable Housing Office Administrator

Red Oak Management Co Inc•Detroit, MI

2d•$18 - $22•Onsite

About The Position

Red Oak Management Co., Inc. is seeking a full-time Affordable Housing Office Administrator to join their team at their Detroit, MI headquarters. This role is central to the organization's mission of supporting affordable housing. The administrator will serve as the first point of contact for residents and applicants, manage inquiries, collect rent, distribute applications, document work orders, and coordinate requests. Additionally, they will handle essential office functions such as scanning, filing, and copying to ensure smooth operations.

Requirements

Previous office experience in a busy environment
Ability to read, write, and speak fluent Spanish and English
Strong organizational skills
Quick learner with a team-player mentality
Strong customer service skills
Ability to pass a background check

Nice To Haves

Experience in housing or hospitality
Knowledge of Fair Housing laws and regulations
A genuine passion for the mission of affordable housing

Responsibilities

Serve as the first point of contact for residents and prospective applicants.
Create a welcoming and professional experience for those who call or visit.
Answer questions about Detroit-area properties.
Direct calls to the appropriate team members.
Collect rent payments.
Distribute rental applications.
Document work orders.
Coordinate requests with the appropriate parties.
Handle scanning, filing, and copying.
Perform other administrative responsibilities to ensure office operations run smoothly.