Responsible for driving the growth of our company by originating residential mortgage (to include emphasis on the Affordable Housing products/programs) and home equity applications according to established policies, procedures and applicable legal and regulatory guidelines. Responsible for developing and executing business plans tailored to meet and exceed sales goals and objectives. Maintains a network of outside referral sources in assigned territories. Acts as the primary contact for a designated group of non-profit housing partners that manage grant programs and educational seminars for eligible home buyers; coordinates product education and training sessions as appropriate. Works with existing and prospective customers to explain a variety of mortgage products and services available; makes recommendations based on customer needs. Coordinates the flow of documentation form application to closing while also collaborating with all parties involved in the transaction. Refers other NBT Bank products and services as appropriate. Education and Experience: Associate degree in business or related discipline and two (2) years’ experience or equivalent combination of education and experience. Two (2) or years in Residential Lending experience preferred. 1 or more years’ experience working with non-profit housing partners and Federal/State grant programs preferred. Skills and Abilities: Complete understanding of Mortgage Banking loan policy, products, and procedures. Complete understanding of CRA & Banking Regulations. Working knowledge of workflow application, disclosures, closing and upload. Strong analytical and organizational skills. Strong written and oral communication skills. Excellent customer service skills. Knowledge of current compliance and regulatory guidelines with an approved NMLS number. Knowledge of Mortgage Banking underwriting application systems such as MortgageBot and Mortgage Builder. Unique Job Characteristics and Requirements: Business Travel required as needed between Bank Office and all designated non-profit housing agencies, realtors, etc., as well as various bank branches and regional business partner meetings, Conferences, Professional Organizations, and role related Training.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree