Affordable Housing Administrative Assistant

Rochester's Cornerstone Group•Rochester, NY

20h•Onsite

About The Position

Rochester’s Cornerstone Group is seeking a motivated, dependable, and professional, part-time (25 hours/week) Administrative Assistant to join their team. This role supports the day-to-day operational responsibilities of an affordable housing community and provides state-of-the-art customer service for current and prospective residents. The company fosters a positive and supportive work environment where integrity is a guiding principle.

Requirements

High School Diploma or equivalent.
Knowledge and experience with Microsoft Office (typing, creating memos/letters, basic excel and power point).
Reliable transportation required.

Nice To Haves

Strong knowledge of leasing and resident retention preferred or willing to learn.
Bilingual skills are a bonus.

Responsibilities

Assists with the day-to-day operational responsibilities of affordable housing community.
Assists Community Manager with delegation and dispersion of maintenance responsibilities, opening and closing work orders.
Answers phone calls, takes messages, schedules appointments (for residents and site staff), checks and responds to voice mails.
Provides state of the art customer service for current and prospective residents.
Collects rent, processes billing statements, posts payments, and deposits receipts.
Creates application packets and enter applicants into system.
Maintains an organized and professional workspace to effectively managing and processing paperwork, and ensuring all staff, residents and prospective residents feel welcome.
Orders and maintains administrative office supplies.
Communicates professionally, respectfully and collaboratively as well as acts with the highest standards of ethical conduct at all times.