Affordable Account Administrator

J.F. Shea Family of Companies•Centennial, CO

2d•Onsite

About The Position

The Affordable Housing Account Administrator is responsible for managing the financial transactions and records of the apartment community, as it relates to Federal and State forms, correspondence relating to resident financial matters, and reporting the financial standings in compliance with Affordable Housing regulations. This position will provide the resident with information to support their work, handle the resident’s inquiries, schedules and also help maintain the lease with the resident. The Affordable Housing Account Administrator is in charge of overseeing resident recertification for lease renewals within the legal requirements. The pay range for this position is $18.50 to $21.80/hour and the Affordable Housing Account Administrator is also eligible to participate in the office Sales Bonus and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability) and cell phone allowance. The Affordable Housing Account Administrator, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

Requirements

Effective written and verbal communication
Time management and organization skills
Basic math skills
Bookkeeping or basic accounting background
Familiar with Microsoft Office products (Word/Excel/Outlook)
High School diploma or equivalent required

Nice To Haves

Property accounting experience preferred
Knowledge of Affordable Housing regulations, a plus.
Yardi and Yieldstar preferred
College degree or some college preferred

Responsibilities

Assure compliance with Affordable Housing regulations with accuracy in the following areas:
Complete leasing applications in accordance with State / Federal Affordable Housing regulations for the designated units.
Complete resident recertification forms.
Follow regulations regarding tenant selection.
Assist Community Manager with reports.
Assist Community Manager with Affordable Housing related issues.
Participate in lineup every morning.
Compile paperwork with lease, associated addendums and forms in compliance with policies and procedures.
Follow Yieldstar pricing procedures as directed by supervisor.
Lease apartments by actively marketing and promoting the apartment community.
Post rent in a timely manner and in accordance with Shea's Policy & Procedures.
Make accurate and timely daily rental registry input.
Review the lease and lease documents of new residents.
Handle move-in/move-outs leases.
Perform property accounting duties, such as ITVs (Intent to Vacate), end of month tasks, posting and tracking SODAs (deposits, utility bills, etc.)
Provide current detail unit status daily.
Rent increase input.
Maintain residential delinquency report.
Email retrieval & distribution.
Maintain accuracy and organization with all filing.
Answer telephone and email leads by responding to leasing inquiries.
Responsible for accurately and timely Yardi and AVID input
Prepare routine reports and share information with on-site management team.
Work with the team assigned to ensure all information is input into Yardi by the close of each business day.
Provide customer service per Shea Core Values and Customer Care Service standards.
Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.