Account Administrator

Envita Solutions•Indianapolis, IN

6d•Hybrid

About The Position

The Account Administrator I role delivers high-quality administrative and analytical support to ensure accuracy, efficiency, and scalability in customer account management. This position collaborates closely with Billing Specialists, Operations, Program and Project Managers, and the Accounting & Finance team to process supplier invoices, generate accurate customer billing, and support margin and performance reviews. This role embraces continuous improvement, automation, and emerging technologies, to enhance billing accuracy, reduce manual effort, and improve the customer experience. The Account Administrator I actively seeks opportunities to streamline processes, leverage data insights, and adopt new tools that drive operational excellence and business value.

Requirements

High School or Equivalent
1+ years of experience in Customer Service, Accounts Payable, Billing, Accounting, or a related administrative or financial role
Strong verbal and written communication skills with internal and external stakeholders
Effective time management and prioritization skills in a deadline-driven environment
Ability to manage multiple tasks, workflows, or projects simultaneously
General understanding of accounting principles, billing processes, and margin calculations
Proficiency in Microsoft Office Suite, with hands-on Excel skills; openness to learning advanced features, automation, and AI-assisted tools
Comfortable working with data, systems, and technology, including adapting to new tools and AI-enabled capabilities
Strong attention to detail and commitment to data accuracy
Analytical and problem-solving mindset with the ability to recommend practical solutions
Ability to work independently, take initiative, and continuously seek improvement opportunities
Relationship-building skills with the ability to collaborate across teams
Ownership mentality with a focus on resolving issues and delivering high customer satisfaction
Regular and predictable attendance is an essential function of this role

Nice To Haves

Coursework or certifications related to accounting, finance, business operations, data analysis, or technology tools
experience working within ERPs, billing, or financial systems and exposure to process automation or system enhancements

Responsibilities

Process billing, invoicing, and related administrative tasks for assigned customer accounts, or process areas, with a high degree of accuracy and timeliness
Set up, maintain, and modify customer billing items and account data within internal systems
Utilize digital tools, automation, and AI-enabled features (where available) to improve efficiency, reduce errors, and optimize billing workflows
Enter, validate, audit, and correct data for new and existing customer items, ensuring data integrity across systems
Coordinate with suppliers & internal support networks to ensure timely and complete receipt of invoices, rebates, and supporting documentation
Prepare customer invoices, review for accuracy, and adjust in partnership with Operations teams ensure quality & timely customer delivery.
Collaborate with Operations to support invoice reviews, margin analysis, and customer reporting
Analyze billing data to identify trends, discrepancies, or process improvement opportunities
Partner with cross functional teams to develop account knowledge and leverage into prioritizing accurate upstream workflow requirements
Partner with Accounting & Finance to ensure adherence to financial controls, standards, and best practices
Participate actively in weekly and monthly team meetings, contributing ideas related to efficiency, automation, and continuous improvement
Demonstrate openness to learning and adopting new technologies, tools, and AI capabilities that support role effectiveness and business outcomes
Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.