Affiliate Relations Manager

Focus on the Family•Colorado Springs, CO

1d•Onsite

About The Position

The Affiliate Relations Manager serves as the primary representative for Focus on the Family’s broadcast placement across radio station relationships. This role manages program releases and rates, station agreements, communication workflows, media performance analysis, promotional support, and affiliate-facing content distribution. The manager ensures accurate station data, upholds brand consistency, supports budget oversight, and maintains strategic engagement with both domestic and international station partners. This position also functions as a key liaison between Focus on the Family and multiple internal departments as well as its distribution partners.

Requirements

Bachelor’s degree in Marketing, Communications, Business Administration, Media, or a related field; or equivalent professional experience
4-6 years of experience in affiliate relations, media operations, broadcast placement, or similar partnership focused roles
Strong working knowledge of Focus on the Family’s mission, values, ministry goals, and broadcast strategies
Familiarity with radio broadcast environments, station operations, and media distribution systems
Experience analyzing media performance data (including Nielsen) and generating insights for leadership or stakeholders
Knowledge of paid media rate negotiation, value assessment, and budget oversight
Proficiency with Microsoft Office tools, including Excel, Word, PowerPoint, Access, and SharePoint
Experience managing high-volume communication workflows, partner documentation, and station databases
Understanding of brand compliance principles and affiliate facing communication standards
Experience engaging with industry networks, conferences (e.g., NRB), and professional media gatherings
Exceptional attention to detail with consistent accuracy in documentation, station records, reports, and communications
Strong written and verbal communication skills, including facilitation and the ability to convey information clearly to stations and leadership
Ability to build rapport, earn trust, and maintain long-term relationships with affiliate stations and vendors
Strong organizational and time management abilities, able to successfully handle multiple simultaneous tasks and shifting priorities
Skilled in problem-solving, conflict resolution, and navigating sensitive program or affiliate concerns diplomatically
Strong analytical skills with the ability to interpret metrics, assess station performance, and prepare actionable insights
Ability to create professional summaries, reporting packages, and leadership-ready documentation
Competence in negotiating rates, managing budgets, and assessing media value across station networks
Able to work independently with minimal supervision; demonstrates accountability, initiative, and consistent follow-through
Comfortable reviewing program content to ensure appropriate handling of affiliate questions and sensitivities
Adept at coordinating promotional assets, communication streams, and affiliate engagement materials
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values
Lives with integrity grounded in biblical values and consistently models conduct that upholds ministry and legal standards
Conscientious, dependable, trustworthy, and committed to excellence in work, relationships, and communication
Positive, encouraging, and professional demeanor when interacting with stations, agencies, and internal teams
Team oriented, collaborative, and coachable; able to build strong working relationships across departments and with external partners
High emotional intelligence with the ability to navigate sensitive content, complex affiliate dynamics, and diverse communication needs
Calm and steady under pressure; able to manage shifting priorities, urgent station needs, and multiple concurrent deadlines
Creative thinker and process-oriented problem solver with strong end-to-end perspective
Self-motivated, proactive, and adaptable; demonstrates initiative, sound judgment, and follow-through

Responsibilities

Serves as representative for all Focus broadcast placement across all radio station relationships
Maintains documentation for all station additions, deletions, and changes
Ensures all station data, including contacts, emails, and technical details, is accurate and consistently updated
Maintains centralized summaries of all station and client interactions for internal visibility
Conducts follow-up with stations designated on the “critical list” and initiate corrective engagement as needed
Reviews program content when necessary to address affiliate questions, sensitivities, or concerns
Manages the Focus media budget with monthly tracking and review summaries for leadership
Conducts all paid media rate negotiations, including all network commitments
Evaluates station value using audience metrics, performance history, and additional contributing factors
Performs regular analysis of paid station performance and generate monthly reporting
Prepares monthly reports analyzing station performance, affiliate activity, and paid media effectiveness
Develops comprehensive station network profiles using audience and distribution data
Actively reviews broadcast and Christian media industry news to ensure the ministry remains informed and proactive
Oversees all communication channels to affiliates, including sensitive program updates
Ensures all communications and assets conform to Focus brand guidelines
Coordinates promotional support for affiliates, including promos, resources, custom spots, and toolkit assets
Collaborates with Marketing and Social Media teams to ensure audio content and affiliate needs are aligned with ministry strategies
Serves as liaison to Amb-OS and Focus Broadcast Support for distribution coordination and issue resolution
Manages international station relations
Engages in planning for major events
Develops schedules and represents Focus at NRB (National Religious Broadcasters) and other industry gatherings as needed
Maintains awareness of industry trends, station movements, market shifts, and emerging opportunities within Christian media
Performs other duties as assigned