Affiliate Manager II

HighLevel

1d•Remote

About The Position

HighLevel is an AI-powered business operating system that provides the infrastructure for agencies, entrepreneurs, and SMBs to build, automate, and scale. It supports businesses across 150+ countries, fostering community-driven growth and generating over $7 billion in ecosystem value. The platform centralizes conversations, automation, and intelligence, handling over 4 billion API hits and 2.5 billion message events daily, with a robust architecture supporting over 1 million domain names. HighLevel operates as a global, remote-first organization with over 2,000 team members across 10+ countries, valuing initiative, clarity, and execution. The company enables over 1.5 billion messages, 200 million leads, and 20 million conversations monthly for its more than 1 million supported businesses. The ideal candidate is detail-oriented and proactive, thriving in fast-paced environments. They are eager to learn about affiliate marketing, performance tracking, and customer growth strategies, comfortable executing tasks, following playbooks, and supporting affiliate partners with day-to-day needs. This individual takes ownership of responsibilities, communicates clearly, and is open to feedback for continuous improvement.

Requirements

Bachelor’s Degree or equivalent SaaS experience required
Minimum 2-5 years of experience in affiliate marketing, partnership management, performance marketing, or a closely related field with direct responsibility for revenue-generating partner portfolios
Proven track record managing high-value affiliate or influencer portfolios with measurable trial generation and/or revenue growth
Deep expertise in marketing funnel strategy: landing pages, email sequences, paid media, content marketing, and conversion rate optimization
Experience managing paid endorsement or sponsorship contracts including negotiation, deliverable tracking, and ROI analysis
Strong data fluency—comfortable with trial pacing, forecasting models, KPI dashboards, and translating numbers into strategic decisions
Experience with CRM systems and affiliate tracking platforms and analytics tools
Exceptional communication skills—able to provide clear, strategic counsel to high-profile partners including KOLs, celebrities, and influencers who operate at scale and expect proactive, rapid engagement

Nice To Haves

HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge strongly preferred

Responsibilities

Support the management of affiliate partners by assisting with day-to-day communication and follow-ups
Respond to affiliate queries and provide timely support based on defined processes and guidelines
Help onboard new affiliates and ensure they understand basic platform usage and workflows
Assist in executing outreach campaigns, including email follow-ups and engagement efforts
Support activation of affiliates by following defined playbooks and engagement strategies
Help maintain consistent communication with assigned affiliates to ensure ongoing engagement
Track affiliate activity and maintain accurate records in CRM and internal tools
Support reporting by updating dashboards and sharing basic performance insights
Flag any performance gaps or issues to the manager for further action
Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs
Maintain hygiene of CRM data and ensure all activities are logged accurately
Follow established workflows and prioritize tasks based on team guidance
Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries
Participate in team meetings, training sessions, and coaching discussions
Implement feedback from managers and contribute to continuous improvement