Affiliate Administration & Sales Coordinator

iPROMOTEu • Wayland, MA

19h • Hybrid

About The Position

The Affiliate Administration Coordinator supports the Affiliate Onboarding & Sales Administration department by managing the day-to-day administrative functions required to onboard, maintain, and offboard Affiliate Accounts; as well as supporting the Affiliate Sales Development Team in reporting and analytics. Reporting to Nicole Ridlon, Sr. Manager of Affiliate Onboarding & Sales Admin, this role serves as a key point of coordination between Affiliate Administration, Business Development, Onboarding, Account Setup, and Technology to ensure accurate records and a seamless Affiliate experience. The Coordinator plays a vital role in helping to maintain the integrity of Affiliate data systems and ensuring timely communication across departments.

Requirements

• Associate’s or Bachelor’s degree in Business Administration, or equivalent combination of education and experience.
• 1–3 years of experience in an administrative, operations, or affiliate/partner management role.
• Strong attention to detail and commitment to data accuracy across multiple systems.
• Strong time management and organizational skills.
• Excellent written and verbal communication skills; ability to interact professionally with internal teams and affiliate partners.
• Ability to manage multiple tasks and competing priorities in a fast-paced environment.
• Strong Microsoft Excel skills required.
• Collaborative mindset with the ability to work effectively across multiple departments.

Nice To Haves

• Experience with HubSpot or similar CRM platforms preferred.
• Experience in the Promotional Products Industry is a plus
• Familiarity with order management or ERP systems is a plus.

Responsibilities

• Assist in sending DocuSigns to prospects by reviewing forms for accuracy, following up with Business Development and Affiliate Prospects for required information, and sending approval notifications once a prospect is set up.
• The set up of new Affiliates across all required systems.
• Manage Affiliate Account Updates including New Operator setups, contact information changes (address, phone, email, logos), revisions to Affiliate Agreements, W-9s, and HubSpot contact maintenance.
• Support the disaffiliation process by updating tracking spreadsheets, managing follow-up communications, and conducting outreach to Affiliates meeting disaffiliation criteria.
• Produce, analyze, and distribute reporting and sales tools needed for the Sales Development and Onboarding Teams.
• Collaborate cross-functionally with departments to solve customer concerns.
• Provide Affiliate support and guidance via email and phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree