Affiliate Administration & Sales Coordinator

iPROMOTEu • Appleton, WI

44d • Hybrid

About The Position

The Affiliate Administration Coordinator supports the Affiliate Onboarding & Sales Administration department by managing the day-to-day administrative functions required to onboard, maintain, and offboard Affiliate Accounts. This role also supports the Affiliate Sales Development Team in reporting and analytics. Reporting to Nicole Ridlon, Sr. Manager of Affiliate Onboarding & Sales Admin, this role serves as a key point of coordination between Affiliate Administration, Business Development, Onboarding, Account Setup, and Technology to ensure accurate records and a seamless Affiliate experience. The Coordinator plays a vital role in helping to maintain the integrity of Affiliate data systems and ensuring timely communication across departments.

Requirements

• Associate’s or Bachelor’s degree in Business Administration, or equivalent combination of education and experience.
• 1–3 years of experience in an administrative, operations, or affiliate/partner management role.
• Strong attention to detail and commitment to data accuracy across multiple systems.
• Strong time management and organizational skills.
• Excellent written and verbal communication skills; ability to interact professionally with internal teams and affiliate partners.
• Ability to manage multiple tasks and competing priorities in a fast-paced environment.
• Strong Microsoft Excel skills required.

Nice To Haves

• Experience with HubSpot or similar CRM platforms preferred.
• Collaborative mindset with the ability to work effectively across multiple departments.
• Experience in the Promotional Products Industry is a plus
• Familiarity with order management or ERP systems is a plus.

Responsibilities

• Assist in sending DocuSigns to prospects by reviewing forms for accuracy, following up with Business Development and Affiliate Prospects for required information, and sending approval notifications once a prospect is set up.
• The set up of new Affiliates across all required systems.
• Manage Affiliate Account Updates including New Operator setups, contact information changes (address, phone, email, logos), revisions to Affiliate Agreements, W-9s, and HubSpot contact maintenance.
• Support the disaffiliation process by updating tracking spreadsheets, managing follow-up communications, and conducting outreach to Affiliates meeting disaffiliation criteria.
• Produce, analyze, and distribute reporting and sales tools needed for the Sales Development and Onboarding Teams.
• Collaborate cross-functionally with departments to solve customer concerns.
• Provide Affiliate support and guidance via email and phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree