Aesthetics Sales & Service Coordinator

Apex Dermatology and Skin Surgery Center LLC•Concord Township, OH

13d•Onsite

About The Position

Apex Skin is a rapidly growing, physician-led dermatology and aesthetics practice committed to delivering exceptional patient experiences and high-quality aesthetic services. The Aesthetics Sales & Service Coordinator plays a critical role in driving the success of our aesthetics clinic by overseeing daily operations while actively supporting revenue growth and client engagement. This role combines operational leadership with a strong sales and service focus. The ideal candidate brings a results-driven mindset, excellent leadership and communication skills, and a passion for delivering an elevated client experience. This position partners closely with clinical, administrative, and marketing teams to ensure smooth clinic operations, team alignment, and sustained business growth.

Requirements

Proven experience in managing an aesthetics clinic, spa, or similar environment.
Strong background in sales, with a history of meeting or exceeding targets.
Excellent leadership, organizational, and interpersonal skills.
Knowledge of aesthetic treatments, products, and industry trends.
Proficiency in CRM software and other business tools.
Ability to work flexible hours, including evenings and weekends, as needed.

Nice To Haves

Certification or training in aesthetic treatments or related fields preferred
Marketing or business development experience preferred
Strong negotiation and problem-solving skills.

Responsibilities

Oversee the day-to-day operations of the clinic, ensuring smooth workflow and adherence to established protocols.
Manage scheduling, inventory, and maintenance of equipment and supplies.
Ensure compliance with all health, safety, and regulatory requirements.
Lead, mentor, and motivate a team of clinicians, aestheticians, and administrative staff.
Conduct regular team meetings to align on goals, updates, and best practices.
Handle recruitment, onboarding, and performance evaluations.
Develop and implement sales strategies to achieve revenue targets and drive business growth.
Monitor and analyze sales performance, identifying areas for improvement.
Build and maintain relationships with clients, fostering loyalty and repeat business.
Identify and pursue opportunities for partnerships, promotions, and community engagement.
Ensure an exceptional client experience by maintaining high standards of service and professionalism.
Address and resolve client concerns promptly and effectively.
Gather client feedback to improve services and offerings.
Collaborate with marketing teams to promote services, products, and special offers.
Leverage social media and other platforms to enhance clinic visibility and attract new clients.
Stay informed about industry trends and competitor activities to maintain a competitive edge.
Manage budgets, control costs, and optimize profitability.
Track and report on financial performance, including sales, expenses, and growth metrics.
Handle pricing strategies and promotions to maximize revenue.