Aesthetics Coordinator

RELIVE Health Wellington•Wellington, FL

1d•Onsite

About The Position

Relive Health is seeking a polished, sales-driven, and highly organized Aesthetics Coordinator to join their growing luxury aesthetics team. This is a high-impact, patient-facing role responsible for driving revenue growth, delivering an exceptional luxury patient experience, and supporting overall practice success. The ideal candidate thrives in a fast-paced, performance-focused environment and is passionate about aesthetics, skincare, wellness, and relationship-based sales. The Aesthetics Coordinator serves as the primary liaison between patients, providers, and the front-of-house team to ensure seamless care, strong patient retention, and continued practice growth.

Requirements

Strong sales background with proven ability to meet or exceed goals.
Excellent communication and interpersonal skills.
Highly organized with strong attention to detail.
Professional, polished, and patient-focused demeanor.
Ability to multitask in a fast-paced environment.
Proven ability to thrive in a performance-driven sales environment preferred.

Nice To Haves

Experience in a medical spa, dermatology, plastic surgery, or aesthetic practice preferred.
Knowledge of aesthetic treatments and skincare preferred.

Responsibilities

Conduct personalized aesthetic consultations and create customized treatment plans.
Recommend and sell aesthetic services, treatment packages, and medical-grade skincare products.
Meet and exceed monthly sales goals, conversion metrics, and revenue targets.
Upsell and cross-sell services based on patient goals and treatment history.
Maintain strong consultation-to-treatment conversion rates.
Build long-term patient relationships that drive loyalty and retention.
Consistently follow up with prospective patients to maximize bookings, conversions, and patient retention.
Manage and optimize provider schedules for services including: Botox/Xeomin, Dermal Fillers & Biostimulators, Hair Restoration Treatments, HydraFacial, Microneedling with PRP & Exosomes, Chemical Peels.
Proactively rebooking patients.
Managing follow-up appointments.
Maintaining a full and optimized provider schedule.
Building and retaining a loyal book of business.
Deliver a luxury, high-touch patient experience from inquiry through post-treatment follow-up.
Complete care calls, texts, and post-treatment check-ins.
Support long-term treatment planning and patient retention strategies.
Address patient questions and concerns professionally and promptly.
Create an elevated and welcoming patient experience at every touchpoint.
Maintain strong knowledge of aesthetic services, skincare, and treatment protocols.
Educate patients on pre- and post-care instructions.
Coordinate with vendors and clinical teams to support optimal patient outcomes.
Accurately document consultations, treatment plans, and sales in EMR/CRM systems.
Ensure HIPAA compliance and accurate patient documentation.
Support smooth daily operations alongside providers and front desk staff.
Serve as a brand ambassador for Relive Aesthetics.
Support practice promotions, marketing initiatives, and patient engagement campaigns.
Coordinate and execute quarterly promotional, educational, and patient appreciation events designed to drive patient engagement, retention, and revenue growth.
Communicate professionally and collaboratively with providers and team members.
Uphold company culture, professionalism, and luxury patient experience standards.

Benefits

Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Wellness resources
Paid time off
Quarterly performance bonus opportunities
Event-based incentive opportunities
Employee service and skincare perks
Growth and advancement opportunities within a rapidly growing luxury aesthetics brand