Back-end Medical Office Staff

NakedMD•New York, NY

16d•$20 - $28•Onsite

About The Position

The Aesthetic Coordinator is the operational backbone of the studio, ensuring seamless patient experiences by managing the back-end operations. This role is foundational to the success of the providers and the overall flow of the studio. The ideal candidate will be highly organized, proactive, and possess a strong sense of ownership and accountability. NAKED MD is redefining wellness and beauty with a minimalistic, personalized approach, offering both full-time and part-time opportunities for individuals passionate about building a career in aesthetics.

Requirements

Precision in tasks such as inventory counts, tray preparation, and restocking.
Ability to anticipate needs and stay ahead of the schedule.
Demonstrated ownership and accountability for the state of the studio.
Reliability, as providers and patients depend on timely and prepared service.
Availability on Fridays and Saturdays.
For part-time positions, a minimum of three days a week is required, including Friday, Saturday, and one weekday.
A calm and kind presence suitable for a fast-paced environment.
Strong organizational skills and the ability to manage multiple priorities effectively.
Reliability, compassion, and a genuine team-first attitude.
Flexible availability for either full-time or part-time schedules.

Nice To Haves

Experience in aesthetics or medical settings.
MA/CNA/LVN/Phlebotomist license.

Responsibilities

Prep and verify all procedure trays with precision and consistency, ensuring they are always ready before needed.
Open and close the studio according to standard procedures for each shift, including conducting full inventory counts.
Maintain treatment rooms and the back office to an impeccable standard, ensuring consistency from room to room and shift to shift.
Keep the team aligned on daily goals, studio flow, and provider break schedules before the first patient arrives.
Coordinate provider breaks and lunches to ensure the schedule never stalls.
Monitor and restock supplies proactively, anticipating needs before items run out.
Maintain accurate patient documentation, including charting, before & after photos, and treatment records.
Uphold every patient’s dignity, individuality, and right to exceptional care.
Support the front desk and concierge experience as needed, which may include checking patients in and out, rooming patients, and assisting wherever the team requires.
Undertake special projects as assigned, demonstrating flexibility.