Aerospace Aftermarket MRO Sales Engineer

Trelleborg•Fort Wayne, IN

21d•Hybrid

About The Position

The Aftermarket MRO Sales Engineer serves as the technical and commercial interface between customers and internal engineering, quality, manufacturing, and supply chain teams to develop compliant, interchangeable, and value driven polymer solutions. This includes supporting material selection, application suitability, regulatory compliance, and aftermarket substitution strategies to deliver competitive and profitable outcomes across the product lifecycle. The Aftermarket MRO Sales Engineer is responsible for building relationships across all levels within existing customers and prospective target accounts to generate new business opportunities.

Requirements

Minimum of 4 Year College degree. (Business or Engineering preferred)
Minimum 3 Year experience in sales or engineering related field required.
Strong Technical aptitude beneficial.
Must be mechanically inclined and able to read technical prints and drawings.
Excellent Customer Focus and understanding of Total Customer Satisfaction
Ability to work independently as well as in a team environment
Excellent people and relationship building skills, including written and verbal
Customer driven with a positive, professional, can-do attitude
Strong organizational skills with the ability to multi-task with attention to detail and accuracy
Strong analytical, decision making and problem solving skills
Proven proficiency and experience in the use of business operational software (CRM, Oracle JDE, SAP).
All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee.

Nice To Haves

Knowledge of aerospace market a plus.
Knowledge of rubber/plastic products is beneficial
Familiarity with ISO quality requirements is beneficial

Responsibilities

Achieve Sales Target. Strive for 10%+ year over year growth or agreed sales target.
Achieve Profit Target. Strive for 10%+ year over year growth or agreed profit target.
Generate and convert projects for key target customers. Manage project cycle and speed.
Achieve >7 projects (>4 EAR) per month. Track, monitor and work to improve project win rate. Utilize CRM for all project information.
Complete 10+ sales visits per month with mix of new & existing accounts. Per MRO KPI’s.
Pursue sales leads, visit existing and new strategic customers with the focus being Total Customer Satisfaction and Generation of Projects for Sales Growth.
Build customer relationships and strategic partnerships with Distribution partners, assess customer needs, and recommend appropriate products and services; respond to complex customer inquiries; negotiate prices and delivery times, and win sales orders to meet sales targets.
Identify, research, and contact prospective target growth customers that will generate future sales and repeat business.
Provide market feedback and intelligence for use by Global Aerospace MRO, Aerospace Marketing Department, Segment/Product/Lead/Analyst Group personnel.
Be a total solution provider.
Establish the market sell price and profit margin in collaboration with the Global Aftermarket MRO team utilizing market research, tools, and methods along with the support of the SM and GM.
Ensure timely flow of quotations in order to maximize our competitive edge and win order.
Complete month end report and bowler and submit the 26th of each Month. Including but not limited to top 10 customer updates, top 10 prospect updates, project pipeline, project won/loss information, customer needs, expectations, demands, competitor activity, and changing market conditions.
Establish annual, quarterly, monthly, and/or weekly strategic sales visits, and customer action plans and prioritize and schedule own activities so sales and profit targets are met.
Work with Aftermarket MRO Senior Global Director, Sales Manager and Global Aerospace Marketing department to increase Trelleborg Brand Awareness and identify Marketing needs and opportunities for territory.
Learn and utilize internal processes: CRM, JDE, SAP, Microsoft BI, Quality, ISO.
Develop and implement procedures to ensure that customer projects, quotations and orders are processed efficiently, correctly and in a timely manner.
Ensure full compliance with all Standard Operating Procedures including Quality Manual and Quality Procedures.
Represent the Global Value Stream in cross-functional teams: Sales Projects, Sales Excellence, Quality etc.