ADVOCATE

Family Service League Inc. • Smithtown, NY

8d • Onsite

About The Position

Family Service League is seeking a full-time Advocate to work in its family shelter in Smithtown, New York. The Advocate helps ensure the safety of families and children, provides support, enforces shelter rules, completes intake consent forms, conducts curfew checks, provides transportation, and prepares units for new clients when residents are discharged.

Requirements

• High school diploma or equivalent.
• Knowledge of the homeless population and DSS policies and regulations.
• Excellent organizational and time-management skills.
• Strong interpersonal, verbal, and written communication skills.
• Proficient computer skills, including Microsoft Office.
• Valid and clean New York State driver's license.
• Ability to sit and stand for extended periods, lift 10–15 pounds, and go up and down stairs.

Nice To Haves

• Prior experience in Human Services or a related field.
• Bilingual in Spanish.

Responsibilities

• Complete new client intakes and explain shelter rules and regulations.
• Conduct curfew checks, including walking outdoors to each unit.
• Conduct safety checks and monitor the safety of the property.
• Address safety issues in units and remove dangerous items.
• Assist with pantry distribution and distribution of donations.
• Turn over rooms for new clients.
• Provide transportation.
• Provide crisis intervention.
• Oversee compliance with shelter rules, regulations, and policies.
• Set and observe appropriate boundaries with clients and maintain client confidentiality and HIPAA protocols.
• Advocate for client needs.
• Attend staff meetings, individual supervision, and required trainings.
• Collaborate with Security to discuss and resolve client incidents.
• Read and understand the Policy and Procedure Manual.
• Read and respond to daily emails.
• Perform other duties as assigned.

Benefits

• $3,000 sign-on bonus.
• Health and dental insurance.
• Vision insurance.
• Flexible Spending Account (FSA).
• Retirement Savings Plan with a 5% employer contribution.
• Life and AD&D insurance.
• Generous paid time off (PTO).
• Up to 11 paid holidays.
• Paid sick leave.
• Student Tuition Remission Program.
• Employee Assistance Program (EAP).
• Company-paid short-term and long-term disability.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED