Advocate

Family Service League • Smithtown, NY

1d • Onsite

About The Position

Family Service League is seeking a full-time Advocate to work at its family shelter in Smithtown, New York. The Advocate helps ensure the safety of families and children, supports shelter residents, enforces shelter rules, completes client intake forms, conducts curfew and safety checks, provides transportation and crisis intervention, and prepares rooms for incoming clients when residents leave. The role also includes monitoring the property, assisting with pantry and donation distribution, advocating for client needs, and collaborating with security and colleagues. The schedule is Monday through Friday, 4:00 p.m. to 12:00 a.m. A $3,000 sign-on bonus is offered.

Requirements

• High school diploma or equivalent.
• Excellent organizational and time-management skills.
• Strong interpersonal, verbal, and written communication skills.
• Proficient computer skills, including Microsoft Office.
• Valid and clean New York State driver's license.
• Ability to sit and stand for extended periods, lift 10–15 pounds, and go up and down stairs.

Nice To Haves

• Prior experience in human services or a related field.
• Knowledge of the homeless population and DSS policies and regulations.
• Bilingual in Spanish.

Responsibilities

• Complete new client intakes.
• Explain shelter rules and regulations to clients.
• Conduct curfew checks, including walking outdoors to each unit.
• Conduct safety checks and monitor the safety of the property.
• Address safety issues in units and remove dangerous items.
• Assist with pantry and donation distribution.
• Turn over rooms for new clients.
• Provide transportation and crisis intervention.
• Oversee compliance with shelter rules, regulations, and policies.
• Maintain appropriate boundaries with clients and follow client confidentiality and HIPAA protocols.
• Advocate for client needs.
• Attend required staff meetings, individual supervision, and trainings.
• Collaborate with security to discuss and resolve client incidents.
• Read and understand the Policy and Procedure Manual.
• Read and respond to daily emails.
• Perform other duties as assigned.

Benefits

• $3,000 sign-on bonus.
• Health and dental insurance.
• Vision insurance.
• Flexible Spending Account (FSA).
• Retirement savings plan with a 5% employer contribution.
• Life and AD&D insurance.
• Generous paid time off.
• Up to 11 paid holidays.
• Paid sick leave.
• Student tuition remission program.
• Employee Assistance Program (EAP).
• Company-paid short-term and long-term disability.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED