Advocate

Hope Villages of AmericaClearwater, FL
$20 - $22Onsite

About The Position

The Advocate is responsible for providing case management for survivors of domestic violence. This includes providing information about crime victims’ rights, crisis stabilization, safety planning, law enforcement and victim advocacy, assisting in securing stable housing, assisting in identifying and securing employment, and service planning in support of recovery and self-sufficiency. Additional duties include answering hotline calls, facilitating support groups, and providing referrals.

Requirements

  • Knowledge of Microsoft Office Productivity Tools (MS Word, Excel, outlook, Powerpoint).
  • Ability to work independently.
  • Ability to work with people in crisis and deescalate situations using verbal and nonverbal communication skills.
  • Excellent public speaking skills and ability to provide training in formal and informal settings.
  • Must possess a valid Florida Driver’s License and have reliable transportation.
  • Seeing
  • Hearing
  • Talking
  • Reading
  • Writing

Nice To Haves

  • Bachelor’s Degree in Social Work or related field preferred.
  • Core Competency certification preferred.
  • 2+ years of experience in domestic violence field preferred.

Responsibilities

  • Provide comprehensive case management, which includes providing information about crime victims’ rights, crisis stabilization, safety planning, law enforcement and victim advocacy, assisting in securing stable housing, assisting in identifying and securing employment, and service planning in support of recovery and self-sufficiency.
  • Answer the hotline.
  • Provide referrals to local community partner agencies.
  • Facilitate support groups to empower survivors of domestic violence to obtain their goals, such as employment and securing affordable housing.
  • Collaborate with community agencies including, but not limited to, local literacy programs, career centers, Job Links, Dress for Success programs and local libraries.
  • Regularly update team members regarding resource listings and the status of participants receiving or soon to be receiving services.
  • Update participant files weekly.
  • Collect, organize, and enter data into appropriate formats for the WS database and other funders’ databases weekly.
  • Develop self-knowledge of issues domestic violence, laws, policies, and case histories.
  • Participate in training opportunities including: the mandatory 24 hour Core Training and 6 shadowing hours to be registered for confidentiality and privilege; maintain 17 hours of domestic violence training per year.
  • Attend staff meetings and local community meetings.
  • Assist with other duties as assigned.
  • Follow the administrative guidelines and policies.
  • Maintain a community image consistent with the mission.
  • Engage in a relationship with the team which is proactive, mutually beneficial, fosters teamwork, and advances the mission.
  • Exercise due care and stewardship of resources, including equipment, food, money, volunteer, and staff time.
  • Oversee the general physical environment for health, safety, and proper maintenance of facilities.
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