ADVOCATE

Family Service League Inc. • Smithtown, NY

3h • Onsite

About The Position

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. The Client Advocate is responsible for conducting client intakes, curfew checks, safety checks, and provide transportation. Responsibilities include crisis intervention, ensuring compliance with shelter rules, and monitoring for safety throughout the shelter.

Requirements

• High School Diploma or equivalent required.
• Knowledge of homeless population and DSS policies and regulations required.
• Excellent interpersonal and verbal and written communication skills required.
• Strong organizational and time-management skills required.
• Proficient computer skills, including Microsoft Office required.
• Valid, clean, New York State Driver’s License required.

Nice To Haves

• Prior experience in Human Services or related field preferred.
• Spanish language fluency preferred.

Responsibilities

• Complete new client intakes and explain shelter rules and regulations to clients.
• Conduct Curfew Checks.
• Conduct Safety Checks.
• Monitor the safety of the property.
• Address any issues of safety in unit, remove any dangerous items.
• Assist with pantry distribution.
• Assist with distribution of donations.
• Provide transportation.
• Provide crisis intervention.
• Oversee the compliance of rules, regulations, and policies of shelter.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Advocate for client needs.
• Attend staff meetings, individual supervision, and trainings as required.
• Collaborate with Security to discuss and resolve client incidents.
• Read and understand the Policy and Procedure Manual.
• Read and respond to daily emails.
• This position is essential to the safe and continuous operation of the program. Essential employees are expected to report to work during inclement weather and other relevant emergency situations to ensure uninterrupted care and support for clients.
• All other duties as assigned.

Benefits

• $3,000 Sign-On Bonus!
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED