Advocate TWC

BCFS Health & Human Services•Corpus Christi, TX

23h

About The Position

The TWC Advocate uses sound professional judgment and best practices to provide quality case management services to youth transitioning out of foster care and help them achieve their goals. The role assesses client needs, coordinates services, supports employment preparation and retention, and helps young people build leadership skills and self-sufficiency. It also develops relationships with employers, training providers, community partners, youth, and families. The position includes completing intake assessments, coordinating referrals and follow-up, monitoring employment and job-site performance, conducting job-site and home visits, and responding to youth crises. The Advocate maintains required records and reports, monitors contract compliance, and participates in client staffing, agency meetings, conferences, youth councils, and task groups. Travel is required as needed. The role requires a high school diploma or equivalent and at least four years of related experience working with young adults and/or youth advocacy. A relevant bachelor’s degree and professional experience are preferred.

Requirements

High school diploma or equivalent.
At least four years of related experience working with young adults and/or youth advocacy when holding a high school diploma or equivalent.
Maintain certificates required for the position, including First Aid and CPR.
Valid Texas driver’s license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof of work eligibility status upon request.
Pass pre-employment and biennial criminal background and motor vehicle checks; fingerprints are required if the applicant has lived out of state within the past five years.
Bilingual Spanish ability when applicable.
Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
Communicate effectively in written and spoken English; Spanish when applicable.
Work in a fast-paced environment.
Maintain the computer literacy necessary to fulfill the position’s responsibilities.
Work effectively without intensive supervision, independently and as a member of a multidisciplinary team.
Travel as needed.

Nice To Haves

Bachelor’s degree in Health and Human Services, Education, Social Work, or Criminal Justice.
At least two years of professional work experience is listed as preferred for candidates with a bachelor’s degree.

Responsibilities

Complete initial intake assessments for new clients.
Assess client needs and coordinate services through local resources.
Help clients prepare for the work environment and monitor and supervise their performance during employment.
Research and identify employment sources and solicit commitments through community networking.
Monitor and analyze contract requirements, provisions, terms, and conditions to ensure compliance with applicable laws, regulations, corporate policies, and business-unit procedures.
Obtain purchase approval from the Director or Program Director.
Submit receipts, expense reports, sign-in sheets, and other budget and billing documentation in a timely manner.
Develop training partnerships between local businesses and training providers to prepare clients for employment.
Attend client staffing, department, and agency meetings as required.
Provide youth crisis management.
Help young people set and achieve leadership goals for themselves, their families, the program, and their community.
Refer clients to outside agencies as needed and provide follow-up.
Develop and maintain rapport with community partners, the local workforce, youth, and families.
Coordinate use of leadership curricula with teachers and other staff, and assist with classroom teaching of leadership skills.
Conduct post-placement and follow-up activities, including job coaching, job-retention support, and assistance pursuing other opportunities for success.
Conduct job-site and home visits to help ensure clients get to work on time.
Help clients identify strengths and weaknesses, maximize job performance, analyze and break down tasks, and learn ways to perform tasks.
Build relationships with local businesses that lead to training or employment opportunities for foster youth and support their self-sufficiency, self-esteem, and success.
Attend conferences and serve on youth councils or task groups.
Submit monthly reports to the Director or Program Director for review.
Update required documentation in Salesforce within 48 hours.
Enter required data into the computer database of prospective employers to document progress and successes and meet contract requirements and guidelines.
Perform other duties assigned under grant requirements.