ADVOCATE I

CITY CARE INC•Tulsa, OK

About The Position

City Care seeks an Advocate who recognizes the potential in others and works collaboratively to motivate change. The role supports neighbors experiencing unsheltered homelessness and requires an understanding of how poverty, homelessness, mental illness, and substance use intersect. Advocates help guests access services that support housing stability and contribute to a safe, welcoming, confidential, and team-oriented program environment. Full-time and part-time positions are available across three shifts: 7:00 AM–3:00 PM, 3:00 PM–11:00 PM, and 11:00 PM–7:00 AM. Shift availability may vary based on staffing needs.

Requirements

  • Understand the complexity of the intersection of poverty, homelessness, mental illness, substance use, and recovery.
  • Remain calm under pressure.
  • Be computer literate and perform error-free data entry.
  • Be able to multitask.
  • Work as a team member to accomplish shared goals.
  • High school diploma or equivalent.
  • Reliable transportation.
  • Pass a pre-employment background check, driving record review, and UA.

Nice To Haves

  • Professional experience navigating mental and physical health systems, benefits, and resources.
  • BHCM-I or II certification; PRSS certification.

Responsibilities

  • Carry out the mission, vision, and values of City Care.
  • Maintain knowledge of community resources and develop a network of collaborative partners.
  • Encourage guests to receive services that support housing stability.
  • Contribute to a team culture of professional hospitality, confidentiality, teamwork, and safety among guests, interns, volunteers, staff, and partners.
  • Assist guests with daily check-ins and check-outs.
  • Monitor storage areas and organize monthly clean-outs.
  • Manage inventory and properly store program supplies.
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