Advisory Solution Consultant - Intelligent Automation

ServiceNow • San Diego, CA

8d • $118,500 - $183,675 • Hybrid

About The Position

We are hiring a builder and advisor who thrives at the intersection of cutting-edge AI and enterprise customer outcomes. As an Advisory Solution Consultant on the Intelligent Automation (IA) Team, you will partner with field teams to design, demonstrate, and prove the value of ServiceNow's AI platform. This is a hands-on role that requires both technical depth and consultative expertise.

Requirements

• 5+ years in technical consulting, solution engineering, or customer facing technical roles
• Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI’s potential impact in the function or industry.
• Strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.
• Ability to architect and implement complex systems under tight deadlines.
• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies
• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent.

Nice To Haves

• Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.

Responsibilities

• Conduct discovery sessions to understand customer environment, business challenges, and constraints
• Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
• Lead workshops and demonstrations for C-level executives and business stakeholders
• Iterate quickly based on evolving capabilities and customer feedback
• Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes

Benefits

• health plans
• flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan
• family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed